Opportunity Awaits , Apply Today! Licensing & Permitting Manager 1

Are you ready to lead a dedicated team and ensure that mental health professionals in Oregon meet the highest standards for public safety and ethical practice? As the Licensing Manager with MHRA, you’ll play a vital role in the licensing and regulation of mental health professionals who serve communities across the state.

The Mental Health Regulatory Agency (MHRA) protects public health and safety in Oregon by overseeing licensing and regulatory functions for mental health professions. MHRA administers regulatory processes, enforces standards, and collaborates with various stakeholders, including state agencies and educational institutions.

What You’ll Do
In this role, you’ll oversee licensing operations for over 11,900 professionals with the Oregon Board of Psychology (OBOP) and the Oregon Board of Licensed Professional Counselors and Therapists (OBLPCT). You’ll ensure compliance with state and federal regulations, promote inclusive and equitable practices in licensing, enhance fiscal and customer service operations, and drive system improvements. By fostering partnerships with universities and professional organizations, you’ll help keep the agency at the forefront of mental health regulation and support a diverse, equitable , and inclusive professional community.

Key Responsibilities

• Lead Inclusive Licensing Operations: Direct all aspects of licensing, ensuring streamlined, equitable workflows and resource allocation. Review applications and project progress while implementing work methods that support fair and accessible licensing practices.

• Staff Management & Development: Hire, onboard, and train licensing staff, fostering an inclusive work environment. Assign work, monitor performance, conduct reviews, and ensure adherence to DEI principles in alignment with agency policies.

• Fiscal & Budget Oversight: Manage accounts payable/receivable, assist in budget planning, and ensure fiscal accountability, with attention to fair and transparent resource distribution.

• Customer Service Excellence: Address complex customer issues, promote inclusive customer service practices, and positively represent the agency in all interactions.

• System & Data Improvement: Drive data quality initiatives, lead system enhancements, and support best practices that ensure equitable service delivery.

• Outreach & Engagement: Develop partnerships with Oregon universities, create training programs for staff and stakeholders, and engage in outreach to promote a diverse, equitable , and inclusive mental health regulatory community.

For a full review of the position description, please click here .

What We Are Looking For

M inimum Qualifications:

Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a bachelor’s degree in a related field.

Desired Attributes:

• Inclusive Leadership: Demonstrated commitment to advancing equitable outcomes by valuing diversity and actively promoting inclusion across all operations. Skilled in creating an environment where diverse perspectives are encouraged, and equitable processes are integrated into decision-making, outreach, and partner engagement.

• Knowledge of Government Operations: Understanding of Oregon state government structure and operations.

• Regulatory Application Skills: Proficiency in interpreting and applying Oregon Administrative Rules, Revised Statutes, and regulatory directives.

• Business & Management Acumen: Expertise in strategic planning, resource allocation, service delivery, performance measurement, and process improvement.

• Leadership & Staff Development: Skilled in team building, coaching, mentoring, conflict resolution, and performance management.

• Communication Proficiency: Exceptional written and verbal communication abilities.

• Relationship Building: Ability to establish and maintain effective working relationships with public stakeholders, licensees, board members, and legal professionals using tact and diplomacy.

• Time Management Skills: Capability to handle multiple high-priority projects and deadlines efficiently.

• Analytical & Problem-Solving Skills: Strong analytical skills for effective decision-making and solution development.

Application Details and Instructions

• Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume . If you are a current State of Oregon employee, you must apply through you r employee Workday account.

• This announcement is for one, full-time, permanent, management service supervisory, Licensing & Permitting Manager 1 position.

• Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Cassie Graham at cassie.graham@das.oregon.gov , 503-949-6169.

Benefits of Joining Our Team
You’ll join a collaborative, mission-driven team dedicated to public protection and ethical mental health practice. You’ll enjoy autonomy, opportunities for professional development, and the chance to make an impact on Oregon’s mental health landscape.

Benefits include:

• Work/life balance, 11 paid holidays a year, and a competitive benefits package .

• Advancement and learning opportunities that will help grow your career with the State of Oregon.

• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

• Live, work, and play in Salem, Oregon .

Additional Details

• This position begins with six months of in-office work, with the potential to transition to a hybrid schedule afterward.

• Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides .

• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

• Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources .

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

The Mental Health Regulatory Agency is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Mental Health Regulatory Agency , we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce re vitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.