Employer Industry: Life Insurance

Why consider this job opportunity:
- Competitive pay with fair compensation for your hard work
- Comprehensive healthcare coverage from day one, including medical, dental, and vision
- 401(k) plan with matching contributions to help secure your financial future
- Flexible work options including remote, hybrid, and onsite opportunities
- Paid parental leave and reimbursement for adoption and surrogacy expenses
- Supportive and inclusive company culture that values unique contributions

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to assist customers with inquiries and requests
- Provide excellent customer service by addressing customer needs professionally
- Resolve customer issues by troubleshooting problems and providing solutions
- Process transactions and requests including account updates and service changes
- Document customer interactions accurately in the system

What is Required (Qualifications):
- A bachelor's degree or equivalent customer service experience
- Previous experience in a high-volume call center is a plus
- Knowledge of the life insurance industry is highly desired
- Excellent telephone, verbal, and written communication skills
- Proficiency in Microsoft Office and Windows

How to Stand Out (Preferred Qualifications):
- Active FINRA Series 6 license (or the willingness to obtain one after being hired)
- Superior attention to detail
- Strong organizational and analytical skills
- Continuing education through LOMA (Life Office Management Institute) or insurance education annually

#LifeInsurance #CustomerService #CareerOpportunity #RemoteWork #InclusiveWorkplace

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