Live Casino & Hotel

Live! Cocktail Server (Part-Time) - Philadelphia


PayCompetitive
LocationPhiladelphia/Pennsylvania
Employment typeTemporary

This job is now closed

  • Job Description

      Req#: 7708

      Why We Need Your Talents

      Do you have a passion for fine dining and customer service? Can you bring energy to our guests?

      If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.

      Where You’ll Make an Impact

      • Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
      • Alert Management of any service and/or safety issues.
      • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
      • Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
      • Responsible for all bank and cash handling procedures and variance policies.
      • Carrying a tray of beverage and food offerings throughout the restaurant/bar.
      • Serving and replenishing, as requested.
      • Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
      • Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
      • Performing additional duties as assigned.
      • Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
      • Abides by company and department specific appearance standards.

      Skills You'll Need to Succeed

      • Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
      • Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
      • Must be RAMP certified.
      • Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
      • Able to work entire shift, in full costume, without accommodations.
      • Must have thorough knowledge of approved Responsible Gaming Program.
      • Must be able to work in smoke filled environments.
      • Must have full working knowledge of POS.
      • Required to work nights, weekends, and/or holidays.

      A Few Must Haves

      • High school diploma or equivalent preferred.

      Perks We Offer You

      • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
      • Generous retirement savings options are available.
      • Free uniforms
      • Free parking
      • Discounted meals
      • Service and Attendance bonuses
      • Tuition reimbursement
      • Discounts on hotels, theme parks, travel, and more!

      Physical Requirements

      • 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
      • Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
      • Handling, carrying or lifting items weighing up to 30 pounds.
      • Must be able to work in a smoke-filled environment.
      • Ability to stand for long periods of times without sitting or leaning
      • Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
      • Use of going up and down 31 stairs multiple times per day and elevators

      Life at Live!

      • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
      • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
      • You may occasionally work in an environment where smoking is allowed.
  • About the company

      One of the largest gaming, retail and entertainment destinations in the country with slot machines, table games, nationally-acclaimed restaurants and a luxury AAA Four Diamond rated hotel.