Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.

We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 20,300 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. We attract, develop, and empower the most talented people to make more possible and demonstrate our values every day.

Life at Amplifon:

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

About the Role

We are looking for a Logistics & Warehouse Specialist for our Logistic Department to further strengthen supply chain management support to clinic & field teams and to standardize the process for queries & concerns to supply chain management and any further escalations.

Job Purpose:

• Manage the complete inward and outward dispatches from Head Office
• Maintain, manage and track all dispatches to existing and new clinics
• Manage the return of unusable inventory to vendors
• Manage the warehouse
• Handle, manage and track all HI repair
• Provide MIS relevant to repair of HI
• Manage all Equipment repairs
• Forecast the requirement of consumables and accessories
• Ensure timely submission of invoices
• Manage the data hygiene in system
• Assist the Supply Chain Team in attaining the team KRAs

Job Specification:

• Manage the dispatch of approx. 3000 inward and outward dispatches every month
• Manage repairs of 3000 HI per month
• Ensure that the repairs are done within the prescribed SLAs
• Share MIS pertaining to repair KPIs
• Ensure proper forecasting of consumables and accessories
• And timely dispatch of the above to the clinics
• Ensure that the consumption at clinics is in accordance with the norms
• Ensure timely repair of defective audiology equipment at clinics
• Track and maintain a log of equipment serviceability

Job Qualifications:

• Educational Qualification: MBA with specialization in Operations/Supply Chain
• Excellent Excel skills
• Total work experience of 2-5 years with at least 1-2 years in Retail and/or Healthcare would be a plus