Fulfillment Logistics Coord

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The position is primarily based in an office environment, supporting the Operations Coordinators, Supervisors, and Managers with administrative tasks. The individuals in this role will be managing processes that are both ship direct to store and replenishment to warehouses. This will require communication with field teams and contractors on anything order or delivery related.

What you will do

• Processes and bills shipped orders. Prepares BOL and shipping paperwork. This also includes interactions with drivers when picking up or dropping off loads

• Schedules inbound loads, maintains the receiving schedule and processes receiving paperwork. Scheduling includes both phone calls and emails

• Creates flyer tags for shipping, processing Fed Ex store shipments, processes IPro orders as well as store communication pertaining to those orders

• Investigation and research of order issues. Communicates those issues appropriately

• Manages the field inbox for reported issues from Warehouses and retail locations. Responds appropriately and/or forwards the information to leadership for disposition

• Prepares and processes vendor breakage claims. Maintains claims on file

• Main liaison between the fulfillment center and the retail location for ship store activity

• Manages short ships for Add On’s. Reports on them

• Reports on short shipments, order fill rate and other required reporting

• Print reports from Korber, including a Summary of Entered Orders

• Performs other duties as assigned

• Complies with all policies and standards

Education Qualifications

• High School Preferred

Experience Qualification

• 1-3 years relevant administrative experience Required or

• 1-3 years supply chain experience Preferred

Skills and Abilities

Physical requirements are inclusive, but not limited to, the following:
• Ability to work at a physical distribution location.
• Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned).
• Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e., ability to wear safety glasses while working in the distribution center) (High proficiency)

Computer Skills are inclusive, but not limited to, the following:
• Proficient in Microsoft Office: Word, Excel, Access, Power Point, Outlook
• Ability to navigate basic computer and/or windows-based operating systems (experience with Oracle and AS/400 software preferred) (High proficiency)

Consistently demonstrates the Safelite Spirit:
• Can-Do-Attitude -– finds ways to say “"yes,”", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop
• Caring Heart -– cares about customers and other associates, lives our values, has the courage to always do the right things
• Service Mindset -– enjoys helping people, likes playing on a team, works collaboratively (High proficiency)

A dependable team player who consistently demonstrates professionalism and can commit to regular and reliable attendance (High proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Base Pay Range Min - Max ( in $USD):

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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