Employer Industry: Business Consulting and Technology Solutions

Why consider this job opportunity:
- Salary of $15.00/hr
- Comprehensive benefits package including Health, Vision, Dental, and 401K
- Opportunity to work remotely
- Engage in meaningful work that helps customers navigate challenging situations
- Fast-paced work environment that fosters skill development and adaptability
- Direct impact on customer satisfaction and confidence in the claims process

What to Expect (Job Responsibilities):
- Answer questions and respond to requests, inquiries, and complaints in a timely and professional manner
- Review and research claim information, make follow-up calls to resolve issues, and process claim checks
- Ensure compliance with internal and external standards consistently
- Accurately enter information into proprietary systems
- Build and maintain effective relationships with clients to meet service level agreements

What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 2 years of experience in customer service
- Preferably 1 year of experience in insurance, banking, finance, or mortgage servicing
- Previous data entry experience
- Basic knowledge of computers and proficiency with MS Office

How to Stand Out (Preferred Qualifications):
- Experience in insurance, banking, finance, or mortgage servicing
- Strong multitasking and organization skills
- Excellent written and verbal communication skills
- Ability to adapt to frequently changing procedures and assignments
- Attention to detail

#BusinessConsulting #CustomerService #RemoteWork #ClaimsProcessing #CareerOpportunity

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