Employer Industry: Credit Union

Why consider this job opportunity:
- Salary up to $79,310
- Bonus/incentives for all regular employees
- 401(k) plan with an 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- Opportunities for paid time off and sabbaticals
- Tuition reimbursement available for career development

What to Expect (Job Responsibilities):
- Mitigate real estate and unsecured loan losses and maximize home ownership outcomes for members
- Conduct skip tracing and document all conversations and actions in the collections database
- Negotiate repayment plans and educate members on available actions for resolving delinquency
- Assist members with mortgage forbearance, deferment, loan modifications, and foreclosure alternatives
- Manage the foreclosure process and prepare necessary documentation for real estate loans

What is Required (Qualifications):
- 2-3 years of real estate loss mitigation or related experience required
- Associate degree or equivalent from a two-year college or technical school; or 5 years of related experience and/or training
- Ability to interpret various instructions and consumer loan documents
- Proficiency in basic applications in a Windows-based environment, including Outlook, Word, and Excel
- Exceptional customer service skills and the ability to maintain confidentiality

How to Stand Out (Preferred Qualifications):
- Experience with Fannie Mae guidelines and procedures
- Knowledge of the Fair Credit Reporting Act and Regulation Z
- Strong problem-solving and decision-making abilities
- Initiative and self-direction in a fast-paced environment
- Willingness to travel to branches for audits as required

#CreditUnion #LoanMitigation #CustomerService #CareerGrowth #CompetitiveBenefits

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