Title : Mainframe Operations Support

Location : Columbus OH, Remote doable

Duration : 12+ Months

Notes from Manager:

• 1st shift -Specific hours: 7:30a-4p
• Saturday & Sunday mandatory, but can negotiate what 3 days to use M-F as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time.

Requirement distribution:

• 75% Schedule jobs via Control-M/EM and make schedule temporary and permanent modifications to existing jobs.
• 25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.
• Experience with BMC Control-M/EM is a mandatory requirement. Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.

Detailed Day-To-Day Job Duties to be performed:

• Schedule pre-defined jobs within Control-M/EM.
• Manage/maintain calendars within Control-M/EM.
• Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.
• Identify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).
• Clear and effective written and verbal communication skills are required.
• Efficient use of system tools (i.e. Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager.

REQUIRED Skill Sets (include years of exp.): 2-5 years

• Efficient in using BMC Control-M for scheduling jobs.
• Efficient in using BMC Control-M for managing batch jobs.
• Efficient in using BMC Enterprise Manager for scheduling batch jobs.
• Efficient in using BMC Enterprise Manager or managing batch jobs.
• Skill in managing batch workload on AJF for both mainframe and client server applications.
• Expertise in identifying abends and using JCL to fix those abends.
• Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
• Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.

DESIRED Skill Set (include years of exp.): 2-5 years

• Expert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.
• Expert level in identifying and fixing common abends using JCL.
• 6. Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.
• 7. Familiarity with ServiceNow Incidents & Tasks.