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Manager, Client Success


Pay$80000.00 - $89000.00 / year
LocationChicago/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: 8a78839f93948038019397c87d225ded
      Employer Industry: Financial Services Nonprofit

      Why consider this job opportunity:
      - Salary range of $80,000 - $89,000
      - Opportunity to make a meaningful impact on financial health for vulnerable populations
      - Fully remote work option available within the U.S.
      - Collaborative work environment focused on Diversity, Equity, and Inclusion
      - Chance to engage with senior executives of Fortune 500 companies
      - Opportunities for professional growth and development in a highly impactful organization

      What to Expect (Job Responsibilities):
      - Manage a portfolio of Member relationships to drive action on financial health initiatives
      - Develop and monitor annual engagement plans for assigned Members
      - Collaborate with cross-functional teams to design and deliver high-quality Member programs
      - Utilize Salesforce and other tools to track and report on engagement and relationship health
      - Project manage select Member-facing programs and initiatives

      What is Required (Qualifications):
      - Bachelor's degree or equivalent experience required
      - Minimum of 5 years of experience in account management, client success, or marketing within financial services or adjacent industries
      - Strong relationship-building skills with a diverse range of stakeholders
      - Excellent project management skills and ability to work in a fast-paced environment
      - Commitment to the mission of improving financial health and embedding Diversity, Equity, and Inclusion

      How to Stand Out (Preferred Qualifications):
      - Experience working directly with financial services companies, insurance carriers, or associations
      - Highly polished presentation skills with the ability to motivate diverse audiences
      - Proven expertise in client-centered stakeholder engagement
      - Ability to synthesize data and present cogent arguments effectively
      - Flexibility to travel domestically up to 10% of the time

      #FinancialHealth #Nonprofit #ClientSuccess #DiversityEquityInclusion #CareerOpportunity
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