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Manager, Client Success
Pay$80000.00 - $89000.00 / year
LocationChicago/Illinois
Employment typeFull-Time
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Job Description
- Req#: 8a78839f93948038019397c87d225ded
Employer Industry: Financial Services Nonprofit
Why consider this job opportunity:
- Salary range of $80,000 - $89,000
- Opportunity to make a meaningful impact on financial health for vulnerable populations
- Fully remote work option available within the U.S.
- Collaborative work environment focused on Diversity, Equity, and Inclusion
- Chance to engage with senior executives of Fortune 500 companies
- Opportunities for professional growth and development in a highly impactful organization
What to Expect (Job Responsibilities):
- Manage a portfolio of Member relationships to drive action on financial health initiatives
- Develop and monitor annual engagement plans for assigned Members
- Collaborate with cross-functional teams to design and deliver high-quality Member programs
- Utilize Salesforce and other tools to track and report on engagement and relationship health
- Project manage select Member-facing programs and initiatives
What is Required (Qualifications):
- Bachelor's degree or equivalent experience required
- Minimum of 5 years of experience in account management, client success, or marketing within financial services or adjacent industries
- Strong relationship-building skills with a diverse range of stakeholders
- Excellent project management skills and ability to work in a fast-paced environment
- Commitment to the mission of improving financial health and embedding Diversity, Equity, and Inclusion
How to Stand Out (Preferred Qualifications):
- Experience working directly with financial services companies, insurance carriers, or associations
- Highly polished presentation skills with the ability to motivate diverse audiences
- Proven expertise in client-centered stakeholder engagement
- Ability to synthesize data and present cogent arguments effectively
- Flexibility to travel domestically up to 10% of the time
#FinancialHealth #Nonprofit #ClientSuccess #DiversityEquityInclusion #CareerOpportunityAbout the company
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