This is a remote position.

Role: Manager, CSR Consulting

Key skills: CSR consulting, social impact consulting, problem solving, team management, client engagement, data analysis and reporting

Location : Mumbai / Bengaluru / Delhi NCR. Work from home with frequent travel, local and outstation.

About Give Grants

Give Grants enables large Indian corporations and foundations to deliver maximum social impact. Using a combination of consulting services, operations support and technology platforms, we work with 100+ companies and grantmakers to make their giving journey convenient, compliant and the most impactful it can be. We are a part of Give, India’s largest philanthropic platform.Find out more about us at give.do/givegrants

About the role

The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and overall impact portfolio management. We also support clients in effectively using our CSR management tech platform.

This role will require you to manage a portfolio of client engagements, ensure high quality delivery, and manage a team of associates. Developing deep, trusted client relationships and being their problem-solver will be critical in this role.

This role demands a strong understanding and appreciation of the CSR/ impact ecosystem and applicable standards/ laws, along with high comfort with data analysis and tech tools and products.

Key responsibilities

Own engagement delivery

• Ensure high quality, well researched, data backed delivery of insights and inputs to the clients and lead the key stakeholders and executive presentations.
  
• Coordination with NGO partners and client stakeholders for timely delivery of services / deliverables. Drive collaboration across teams - internal and external.
  
• Keep up with the updates in the CSR ecosystem and social development space to ably guide the clients
  
• Contribute to ongoing development of thought leadership content through creation of reports, articles, podcasts etc. Develop content for future clients, current clients as well as for internal knowledge sharing sessions
  
• Understand the client's vision and co-develop the impact roadmap. Support clients to design / restructure programs in line with business intent which deliver real, measurable, sustainable impact.
  
• Manage scope, time and resources effectively to ensure reasonable delivery margins
  

Account management

• Own the client relationship and experience across all workstreams
  
• Drive revenue growth (renewals and expansions), and delivery margins for the portfolio.
  
• Contribute to pre-sales efforts by supporting the development of high quality collateral and compelling proposals.
  

Team Management

• Manage a team of up to 3 associates to deliver the scope of work and beyond to the clients
  
• Identify training needs for the team and handhold them for professional development
  

Requirements

We at Give believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer centric experience while providing them with quality support and guidance.

• Graduate / post graduate from top tier institutes with strong academic background. An academic background in sociology / social work / economics / development studies / other allied streams will be a positive but is not essential.
  
• Minimum 7 years’ experience in management consulting, CSR / impact consulting, business strategy, project management roles
  
• Domain knowledge of CSR rules and understanding of CSR ecosystem in India along with areas of national priority such as skilling, women empowerment, MCH, climate change would be a strong positive, but is not essential
  
• Strong relationship building skills with the ability to engage with senior executives
  
• Strong analytical skills, excellent communication, storytelling and presentation skills, backed by strong verbal and written communication along with keen attention to detail
  
• Technical Skills: Strong data analysis capabilities including high proficiency in excel / google sheets and powerpoint / google slides
  
• SA genuine interest in the social impact space, with a strong commitment to ethical practices, and advancing positive social outcomes.
  
• A bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines