Employer Industry: Software Development (SaaS) for Commercial Real Estate

Why consider this job opportunity:
- Competitive salary with discretionary bonuses
- Health, vision, and dental benefits tailored to your needs
- 401k plan with a 4% company match
- Discretionary Time Off policy offering 3 weeks off annually
- Opportunity to work remotely from CST, PST, or EST time zones
- Join a fast-growing company recognized as one of the top places to work

What to Expect (Job Responsibilities):
- Serve as the primary point of contact for live clients, managing their entire journey
- Proactively check in with clients regarding their adoption plans and identify areas for improvement
- Gather and prioritize client feedback to identify trends and communicate them to leadership
- Conduct regular check-ins, Quarterly Business Reviews (QBRs), and feedback sessions with clients
- Collaborate with functional teams to enhance client success and resolve conflicts

What is Required (Qualifications):
- Minimum of 1-2 years of experience in a client success role, preferably in the SaaS industry
- Strong work ethic and high self-motivation
- Excellent interpersonal, written, and oral communication skills
- Bachelor's degree in a related field
- Strong understanding of SaaS platforms and cloud computing

How to Stand Out (Preferred Qualifications):
- Experience leading client-facing meetings and presentations with executives
- Proficiency in project management and CRM software
- Detail-oriented with strong analytical skills and a passion for success
- Ability to travel for face-to-face client relationship building

#SaaS #ClientSuccess #RemoteWork #CareerGrowth #CommercialRealEstate

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