Job Posting Title

Manager, RPAS (Remotely Piloted Aircraft System) Operations

Job Category

Standards and Procedures

Language Requirements

English / Anglais

Posting End Date

2023-08-29

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the National Manager, RPAS (Remotely Piloted Aircraft System) Operations and Solutions the role is responsible for managing the RPAS Traffic Management (RTM) operational team and providing key support to NAV CANADA Air Traffic Services (ATS) and Technology groups to effectively deliver air traffic services to RPAS Traffic. The Manager, RPAS Operations achieves these objectives through personal impact, cross-functional leadership, and the management of a staff of RPAS specialists (Air Traffic Control (ATC) and Flight Service Specialist (FSS)).
The role requires collaboration with internal and external stakeholders to ensure goals are understood, aligned and progress is communicated.

Job Description

What does NAV Canada offer you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Manage the RPAS Traffic Management (RTM) operational team.
• Develop and maintain RPAS related guidance and requirements.
• Plan and execute the learning curricula and content development related to RPAS.
• Coordinate and facilitate Safety Management related activities.
• Develop RTM guidance and process as they apply to other functional groups and internal stakeholders.
• Support investigation activities.
• Support ATS Service Delivery in the management of RPAS operations in Canadian airspace
• Coordinate international operations with ATS Units, other Air Navigation Service Providers, Transport Canada, and Department of National Defence.
• Facilitate regular communications with ATS units/flight information regions (FIR).
• Manage the RTM operational team customer support for RPAS pilots and operators.
• Manage the resource allocation and oversight of RTM technology projects.
• Coordinate the release of new and addended digital services.
• Responsible for supporting budgeting initiatives as they relate to the RPAS organization.
• Maintain strong engagement with the Transport Canada RPAS Task Force.
• Provide support to stakeholder working groups and action teams (Transport Canada, NAV CANADA, and Industry)
• Ensure regulatory guidance as it pertains to RPAS operations is included in company operational policies, procedures and standards and their interpretation.

What you bring:

• Bachelor’s degree in a field of Aviation, Aeronautical Science, or equivalent combination of education and experience.
• A minimum of 5 years of experience in service provision gained in RPAS services, Air Traffic Management, Aviation Industry, or related area.
• 3 years experience in supervising or managing staff.
• Experience in providing strategic advice to senior management and external stakeholder community.
• Experience in building a collaborative network and working relationships with senior officials as well as with government departments and industry stakeholders.
• Experience in developing and managing documentation.
• Experience is customer support and stakeholder relations.
• Knowledge of Canadian Aviation Regulations.
• Knowledge of international RPAS and RTM/ UAS Traffic Management (UTM) Standards and Recommended Practices and associated policies.
• Knowledge of methods, techniques and practices involved in the development of policies, procedures, standards, guidelines, and business planning processes.

How others describe you:

• Communicate clearly and effectively, in a well-organized manner, both orally and in writing.
• Can undertake complex problem solving, dealing with ambiguity and uncertainty, and making appropriate recommendations.
• Maintain and promote personal, social, ethical, and organizational values in conducting internal and external business activities.
• Effectively build alliances, liaise, and network.
• Have strong mediation and negotiation skills.
• Have strong leadership, change, and project management skills.
• Have the writing skills to adapt highly complex material and transform technical language into comprehensive plain language.

Working Conditions:

• This position is based in Ottawa but may be eligible for a flexible work arrangement including remote work.
• Some travel is required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA’s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.