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Manager, Sales Systems & Operations (Customer Success)


Pay$150300.00 - $200400.00 / year
LocationAustin/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 16064
      Employer Industry: Software Development

      Why consider this job opportunity:
      - Salary up to $200,400
      - Opportunity for bonuses and equity
      - Comprehensive health coverage and wellness resources
      - Paid volunteer days to engage with your local community
      - Flexible work environment: choose between office, remote, or hybrid work
      - Supportive culture focused on team collaboration and personal growth

      What to Expect (Job Responsibilities):
      - Collaborate with stakeholders to understand business objectives and develop project roadmaps
      - Drive initiatives that enhance post-sales and customer success processes
      - Manage end-to-end execution of CRM and related sales-systems initiatives
      - Evaluate project impacts and prioritize initiatives for maximum returns
      - Mentor and guide team members, fostering a high-performing team culture

      What is Required (Qualifications):
      - Minimum of 5 years of experience in leadership roles in Sales/Business Operations or similar consulting roles
      - At least 4 years managing a Salesforce environment/team in a B2B, high-tech domain
      - Minimum 3 years of experience in a people management role
      - Proficiency in managing programs within a sales, renewals, or customer success organization
      - Strong negotiation skills and sound business acumen with a deep understanding of B2B sales processes

      How to Stand Out (Preferred Qualifications):
      - Experience in SaaS software sales
      - Familiarity with Gainsight, Certinia PSA, and other post-sales & customer success tools
      - Exposure to high-velocity sales models and traditional high-touch enterprise sales motions
      - Ability to utilize data for decision-making and enhancing seller experiences
      - Expertise in reporting and analytics to drive communication and influence

      #SoftwareDevelopment #SalesOperations #Leadership #RemoteWork #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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