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Manager, Sales Systems & Operations (Customer Success)
Pay$150300.00 - $200400.00 / year
LocationAustin/Texas
Employment typeFull-Time
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Job Description
- Req#: 16064
Employer Industry: Software Development
Why consider this job opportunity:
- Salary up to $200,400
- Opportunity for bonuses and equity
- Comprehensive health coverage and wellness resources
- Paid volunteer days to engage with your local community
- Flexible work environment: choose between office, remote, or hybrid work
- Supportive culture focused on team collaboration and personal growth
What to Expect (Job Responsibilities):
- Collaborate with stakeholders to understand business objectives and develop project roadmaps
- Drive initiatives that enhance post-sales and customer success processes
- Manage end-to-end execution of CRM and related sales-systems initiatives
- Evaluate project impacts and prioritize initiatives for maximum returns
- Mentor and guide team members, fostering a high-performing team culture
What is Required (Qualifications):
- Minimum of 5 years of experience in leadership roles in Sales/Business Operations or similar consulting roles
- At least 4 years managing a Salesforce environment/team in a B2B, high-tech domain
- Minimum 3 years of experience in a people management role
- Proficiency in managing programs within a sales, renewals, or customer success organization
- Strong negotiation skills and sound business acumen with a deep understanding of B2B sales processes
How to Stand Out (Preferred Qualifications):
- Experience in SaaS software sales
- Familiarity with Gainsight, Certinia PSA, and other post-sales & customer success tools
- Exposure to high-velocity sales models and traditional high-touch enterprise sales motions
- Ability to utilize data for decision-making and enhancing seller experiences
- Expertise in reporting and analytics to drive communication and influence
#SoftwareDevelopment #SalesOperations #Leadership #RemoteWork #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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