Responsible for overseeing overall corporate Fraud strategies, policies, and procedures, consistent with industry best practices. Provides senior management, Board Risk Committee (BRC), and the Board of Directors with Fraud and Identity Theft Prevention program information on an ongoing basis.

1. Recommends and implements leadership strategies and policies, including appropriate changes, regarding the Fraud and Identity Theft Prevention programs.

2. Manages senior Fraud personnel responsible for the execution of the functional (prevention and investigation) areas of Fraud Risk Management.

3. Ensures cohesive and timely progression of Fraud Investigation cases to AML Investigations for Suspicious Activity Report (SAR) decisions and filing, as applicable.

4. Evaluates and affirms periodic review of the Identity Theft and Fraud Risk Assessments and makes any necessary amendments to ensure all associated risks are appropriately managed, monitored, and mitigated, to the extent practicable.

5. Executes and implements changes to Fraud procedures consistently to achieve the objectives established in Fraud policies.

6. Provides guidance and support to all lines of business in the areas of Fraud and Identity Theft Prevention.

7. Contributes to Fraud related internal investigations, including those observed through the Bank’s whistleblower and incident reporting hotline.

8. Reviews statistical tracking and reporting to help identify any areas of concern which may negatively affect the Fraud or Identity Theft Prevention programs.

9. Presents reports to senior management, BRC and Board of Directors on Fraud and Identity Theft Prevention programs, including current and emerging issues and regulatory oversight trends.

10. In conjunction with Financial Crimes Risk Management department head, acts as a primary contact for all Fraud and Identity Theft Prevention related internal and external examinations and audits.

11. Responds to any Fraud internal and external audit and regulatory exam findings and recommendations, develops and implements remediation plans and executes implementation of any mitigating processes and/or procedures.

12. Evaluates any new Bank products or services for potential Fraud risks.

13. Evaluates appropriate Fraud staffing levels necessary to maintain adequate fraud loss mitigation efforts.

14. Mentors all Fraud Risk Management staff.

15. Supports all Fraud Risk Management staff in maintaining role appropriate certifications by attending training (CPE’s) as required.

16. Maintains appropriate professional certifications.

17. Oversees due diligence, and responsible for final assessments and recommendations, regarding the Fraud related programs and practices of any institutions targeted for merger or acquisition.

18. Oversees evaluations and makes recommendations of Fraud Risk Management staff of institutions of any announced merger/acquisition.

19. Regularly exercises discretion and judgment in the performance of essential job functions.

20. Follows Bank policy, procedures and guidelines.

1. Comprehensive knowledge of all related regulations regarding the Bank’s Fraud Risk Management programs.

2. Comprehensive knowledge of the Identity Theft Rule issued under the FACT Act.

3. Knowledge of common historic, current, and emerging financial fraud schemes.

4. Ability to work with and effectively manage Fraud Risk Management staff in multiple locations.

5. Ability to lead and mentor Fraud Risk Management employees.

6. Ability to multi-task and prioritize work projects.

7. Ability to evaluate financial crimes related software functionality, evaluate software alternatives, and (with respect to the non-technical IT aspects) lead software RFP and implementation/conversion process.

8. Ability to write detailed reports for senior management and Board of Director review.

9. Ability to communicate effectively both verbally and writing with all levels of staff and management, including effective presentation skills.

10. Ability to travel including overnight stays.

11. Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

1. Bachelor’s degree in related field or commensurate work experience, required.

2. 10+ years’ experience in a regional or national financial institution, required.

3. 7+ years’ experience in leading financial crimes risk management teams in a regional or national financial institution, required.

4. Experience with financial crime monitoring software typically used in larger regional and/or national institutions, required.

5. Experience working with senior management and Board of Directors, required.

6. Experience working with federal, state, and independent examiners/auditors, required.

7. Current Professional Certification (CAMS, CFE, CFCI, CRCM) or similar related certification or willingness to obtain professional certification within 18 months of employment, required.

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

1. Bachelor’s degree in related field or commensurate work experience, required.

2. 10+ years’ experience in a regional or national financial institution, required.

3. 7+ years’ experience in leading financial crimes risk management teams in a regional or national financial institution, required.

4. Experience with financial crime monitoring software typically used in larger regional and/or national institutions, required.

5. Experience working with senior management and Board of Directors, required.

6. Experience working with federal, state, and independent examiners/auditors, required.

7. Current Professional Certification (CAMS, CFE, CFCI, CRCM) or similar related certification or willingness to obtain professional certification within 18 months of employment, required.

1. Comprehensive knowledge of all related regulations regarding the Bank’s Fraud Risk Management programs.

2. Comprehensive knowledge of the Identity Theft Rule issued under the FACT Act.

3. Knowledge of common historic, current, and emerging financial fraud schemes.

4. Ability to work with and effectively manage Fraud Risk Management staff in multiple locations.

5. Ability to lead and mentor Fraud Risk Management employees.

6. Ability to multi-task and prioritize work projects.

7. Ability to evaluate financial crimes related software functionality, evaluate software alternatives, and (with respect to the non-technical IT aspects) lead software RFP and implementation/conversion process.

8. Ability to write detailed reports for senior management and Board of Director review.

9. Ability to communicate effectively both verbally and writing with all levels of staff and management, including effective presentation skills.

10. Ability to travel including overnight stays.

11. Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.