Department Summary DISH is a Fortune 200 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we are building the nation’s first stand-alone cloud-based open RAN 5G network. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH. Job Duties and Responsibilities What you will be doing High-level job responsibilities: On-the-Job Trainers (OJT) conduct training and mentor Manufacturing, Distribution, and Wireless Fulfillment Associates to develop the skills, competencies and knowledge required to carry out their job functions. OJTs serve as change agents by providing insight based on experience with all levels of our organization to drive continuous improvement. Virtually collaborate with the Training Department teammates across multiple Manufacturing and Distribution centers to foster an environment of comradery, innovation, support, and consistency. Day-to-day job responsibilities Conduct technical certification training from predeveloped content Track trainee contact hours by course, cell and shift in existing training tracking tools Be the voice and advocate of our internal customers Provide subject matter expertise with actionable feedback when reviewing training content, processes, documents, new product rollouts, and projects Identify and communicate training needs that may fall in or outside of traditional operations driving continuous improvement Proactively refreshes self on trainings they are certified to facilitate Willingness to flex to various shifts to effectively support the center’s needs Skills, Experience and Requirements Skills and experience High-level qualifications: A successful OJT embraces our DISH Values: Curiosity, Pride, Adventure, and Winning in their day-to-day functions and interactions. They lead by example, mentor, and strive to elevate our organization. Specific qualifications: EDUCATION and/or EXPERIENCE High School Diploma or GED Associate’s degree or four years of Manufacturing or Distribution Operations experience One year of related training experience One year previous experience using a computer Initial training and successful performance as an Associate III/IV or a lateral move from another department SKILLS Effectively breakdown complex concepts and tasks when teaching skills based processes to operations Ability to provide actionable feedback and open to receive feedback Skilled in managing time while balancing multiple tasks, responsibilities, meetings, and certifications Proactively identify gaps and suggest improvements or solutions Ability to effectively interact with all levels of organization Necessary competencies include: organization, analytics, and communication skills (interpersonal, written, and oral) Equipped with an eye for detail to support audits and recertifications Must be familiar with scheduling protocols and experienced with reporting and tracking mechanisms (Google Suite/Microsoft Office, Sheets/Excel, etc.) Must be flexible, innovative and have the ability to manage priorities in a fast-paced, growth-oriented, and time-critical environment Salary Range Compensation: $26.08/Hour Compensation and Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
Skills and experience High-level qualifications: A successful OJT embraces our DISH Values: Curiosity, Pride, Adventure, and Winning in their day-to-day functions and interactions. They lead by example, mentor, and strive to elevate our organization. Specific qualifications: EDUCATION and/or EXPERIENCE High School Diploma or GED Associate’s degree or four years of Manufacturing or Distribution Operations experience One year of related training experience One year previous experience using a computer Initial training and successful performance as an Associate III/IV or a lateral move from another department SKILLS Effectively breakdown complex concepts and tasks when teaching skills based processes to operations Ability to provide actionable feedback and open to receive feedback Skilled in managing time while balancing multiple tasks, responsibilities, meetings, and certifications Proactively identify gaps and suggest improvements or solutions Ability to effectively interact with all levels of organization Necessary competencies include: organization, analytics, and communication skills (interpersonal, written, and oral) Equipped with an eye for detail to support audits and recertifications Must be familiar with scheduling protocols and experienced with reporting and tracking mechanisms (Google Suite/Microsoft Office, Sheets/Excel, etc.) Must be flexible, innovative and have the ability to manage priorities in a fast-paced, growth-oriented, and time-critical environment
What you will be doing High-level job responsibilities: On-the-Job Trainers (OJT) conduct training and mentor Manufacturing, Distribution, and Wireless Fulfillment Associates to develop the skills, competencies and knowledge required to carry out their job functions. OJTs serve as change agents by providing insight based on experience with all levels of our organization to drive continuous improvement. Virtually collaborate with the Training Department teammates across multiple Manufacturing and Distribution centers to foster an environment of comradery, innovation, support, and consistency. Day-to-day job responsibilities Conduct technical certification training from predeveloped content Track trainee contact hours by course, cell and shift in existing training tracking tools Be the voice and advocate of our internal customers Provide subject matter expertise with actionable feedback when reviewing training content, processes, documents, new product rollouts, and projects Identify and communicate training needs that may fall in or outside of traditional operations driving continuous improvement Proactively refreshes self on trainings they are certified to facilitate Willingness to flex to various shifts to effectively support the center’s needs