POSITION SUMMARY:
Chanel, Inc., a leader in the luxury goods industry, seeks a Market Director to join our Fragrance and Beauty field team. Responsibilities include leading and developing a team of Account Executives and Education Executives, with a focus on the client and service experience which will ultimately drive sales and lead to market share growth. The Market Director will be responsible for identifying opportunities within their region, partnering with the Head of Sales and Corporate partners to support their market; including but not limited to execution of business objectives, promotional programming with an oversight to market profitability, upholding brand image and talent development.
The ideal candidate has a passion for Fragrance and Beauty, has worked within a Multi Brand Retail and/or Retail environment, and has experience managing significant sales volume. Must have strong communication, negotiation and presentation skills.

POSITION RESPONSIBILITIES:
Business Execution

• In partnership with the Head of Sales, responsible for executing the overall market business strategies with defined KPIs in mind

• Oversee the development of Chanel Fragrance and Beauty at the retail sales level within assigned territory, focusing on market share growth

• Regularly monitor retail sales and hold team accountable to meeting established retails sales objectives within each MBR door

• Establish a professional and ongoing business rapport with the retail community internally and externally

• Understand how each channel of distribution (MBR, SAB and eRetail) intersects with each other in order to develop overall market strategy

• Ownership of leadership visits, preparing team to speak to relevant business updates within their accounts

• Responsible for managing to a market P&L and adhering to respective Company policies and procedures to maximize ROI

Talent Development

• Recruit and develop a strong team across all levels: CM, BA, RSS, Account Executives, Education Executives, with a focus on maximizing potential talent for the future

• Establish a cadence of market and store visit with each Account Executive, Education Executive and Boutique team to maintain visibility into day to day operations and on-going individual and team development

• Alongside Account and Education Executives, monitor, coach and develop services levels at each POS

• Focus on individual and team motivations to help individuals and team focus on areas of pride

Brand Image & Client Experience

• Locally negotiate the premium space and location for both permanent and temporary locations
• Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your team members

• Recruit new clients to the Brand through effective product launches and personalized client events

• Based on market dynamics, increase client loyalty and relationships with the Brand by improving retention through clienteling programs

• Ensure Account Executives, Education Executives and Boutique Directors builds and maintains strong, collaborative relationships with all relevant retail partners, including store and mall management to secure and benefit from preferred vendor status

• Partner with Education team to ensure the development of the Beauty and Fragrance Advisor community

POSITION REQUIREMENTS:
• Bachelor’s Degree preferred
• Strong analytical and communication skills
• Strong computer skills, particularly in Microsoft Suite
• Prior leadership experience
• 5-7 years of relevant experience
• Home office set up
• Travel requirement of approx 50-75%
• Must possess a valid driver’s license
• Ability to lift at minimum 40 pounds

The anticipated base salary range for this position is $127,000.00 through $140,000.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community

• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Fondation Chanel

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here

Sustainability

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Compensation

• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position

Benefits and Perks

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension, and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.