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Job Description
- Req#: R0012275
Recruit, train, educate, and develop relationships with customers and contractors to encourage effective use of programs.
Utilize customer data to develop outreach tactics to conduct customer outreach.
Develop a comprehensive understanding of the business program offerings.
Support customers and contractors through the application process.
Process submitted applications utilizing documented processes.
Integrate program offerings into customer operations to improve customer service and satisfaction.
Attend events, and support coordination and presentations of program materials.
Work to serve as a liaison between customers and contractors to enhance program satisfaction and participation.
Work in cooperation with others program allies to move projects forward and follow-up on leads.
Research’s the markets; accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs.
Ensure continuous improvement of operations.
Prepare weekly, monthly and quarterly activity reports and track progress towards program goals.
Experience with outreach, account management, and/or customer service
Energy Efficiency or Utility Experience preferred
Job Description Summary
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your careerJob Description
We are looking for a talented individual…
To join our team as a Market Outreach Specialist! This role will be responsible for developing and implementing focused Program offers, and will need to ensure projects are completed on-time and with high quality. This role is both internal-facing and client-facing, and there is often direct client, customer or trade ally communication and contact. This position will also have tasks including reporting results, providing direct Program support via phone and email, and working collaboratively with the team to meet Program goals and deliverables.
This position is remote, but successful candidates will reside in the service territory (Eastern PA - Allentown, Lancaster, York, etc.), as the role requires travel and in-person visits to our utility customers.
For this exciting career opportunity, you’re a great fit if you can…
In this exciting career opportunity, you will have…
Target Compensation:
$65,000 / annually
Compensation Range
$62,700.00 - $94,100.00Currency
USDType
SalaryAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Additional Job Description
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
About the company
CLEAResult helps utilities, businesses and individuals make the wise use of energy a way of life. Headquartered in Austin, Texas, CLEAResult designs, markets and implements energy programs around the globe. Our experienced energy experts tailor strateg...