The Purpose of Your Role

Liveops is a leader in the contact center industry, providing flexible, high-quality customer service solutions to Fortune 500 companies. But we're not just about great customer service-we're about people. Our team is passionate, innovative, and driven to create a brand that stands out. If you're ready to make your mark, we want you on board!

The Qualifications We're Looking For

• Bachelor's degree in graphic design, marketing, communications, or a related field.
• 2-4 years of experience in graphic design, preferably in a B2B setting.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Experience managing social media platforms, content calendars, and analytics.
• Knowledge of video editing tools like Premiere Pro, After Effects, or Canva video.
• Bonus points for familiarity with HubSpot, WordPress, or basic HTML/CSS.
• A go-getter attitude with strong project management skills.

The Competencies You Bring

*Attention to Detail *Use of Technical/Functional Expertise *Planning and Organizing *Creativity/Conceptual Thinking *Results Orientation

The Value You Deliver

Design & Branding

• Create eye-catching visuals for digital and print, including social media, website content, event materials, sales collateral, and presentations.
• Develop polished templates for case studies, whitepapers, and long-form content.
• Collaborate with stakeholders to design assets for client presentations, and internal meetings and events.

Social Media Management

• Develop and execute a killer content strategy to boost brand awareness and engagement.
• Design scroll-stopping graphics, animations, and short-form videos for social platforms.
• Plan, schedule, and manage a content calendar that keeps our brand front and center.
• Monitor engagement, analyze performance, and optimize strategy to grow our audience.
• Engage with our online community, responding to comments, messages, and interactions.

Video & Multimedia Content

• Create compelling video content for social media, email campaigns, and sales presentations.
• Develop animations and motion graphics to enhance storytelling.
• Track performance metrics and refine strategies based on insights.

Essential Job Functions

Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.

• Ability to sit or stand at a desk for extended periods of time while working on a computer.
• Available for virtual meetings in a non-distracted environment.
• Ability to work independently and meet deadlines.
• Produce visuals for digital and print, develop templates, and collaborate on design assets for various teams.
• Develop and execute content strategies, design graphics and videos, manage content calendars, and engage with the online community.
• Create video content, develop animations, and track performance metrics to refine strategies.

About Liveops:
Liveops partners with Fortune 500 brands to provide exceptional on-demand outsourced customer support, specializing in healthcare, retail, insurance, and financial services. Our people-first approach enables us to deliver high-quality, scalable solutions that help our clients exceed their customer service goals.

As a Liveops employee, you'll be part of a collaborative, purpose-driven culture that values curiosity, innovation, and results. We pride ourselves on fostering an inclusive and supportive environment, with resources like our employee resource groups, wellness program, and other initiatives that empower employees to thrive personally and professionally. Liveops offers excellent benefits, including comprehensive insurance, a 401(k) match, and a flexible vacation plan, ensuring balance and well-being for our team members.

Eligibility Requirements
Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)