Summary

The incumbent serves as a Master Industrial Operations Analyst (MIOA) within the Supplier Management Division, Office of Acquisition Management, Federal Acquisition Service (FAS).

Location of position: GSA-FAS-Professional Services and Human Capital Portfolio. This position is virtual/full-time telework

We are currently filling one vacancy, but additional vacancies may be filled as needed.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.
• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

Your application will be considered if you are a:
• GSA employee - must be employed in FAS - Office of Professional Services & Human Capital (PSHC)
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

Videos

Duties

This position will be in GSA, Federal Acquisition Services (FAS), Professional Services and Human Capital (PSHC). The Office of Professional Services and Human Capital Categories (PSHC) is responsible for the strategic leadership, oversight, and management of FAS's professional services, human capital services, and charge card management programs and contracts.

• Risk Assessment Analyze, monitor and assess risks associated with contractor processes, systems and products to ensure consistency with contractual requirements resulting in mitigation of contract compliance risks.
• Contract Compliance Advocate Proactively and independently, manage the most complex contractual compliance issues.
• Problem Prevention and Resolution Identifies, investigates and reconciles potential and actual contract violations.
• Customer Relationship Management Develops effective working relationships with clients and maintains these relationships throughout projects, keeping clients advised of problems, solutions and developments on projects as they progress.
• Initiates Business Process Improvements Identifies and corrects problems for the betterment of all activities. Finds and implements ways to eliminate or reduce barriers, promotes team building within FAS and improves business practices. Serves as project lead for teams of FAS-wide subject matter experts e.g., Administrative Contracting Officers, Industrial Operations Analyst, Attorneys, etc. to solve quality assurance and contractual compliance issues and to identify and correct problems.

Requirements

Conditions of Employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
• Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-13 salary range starts at $105,383.00 per year.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is experience performing risk assessment, contractual compliance, quality assurance and initiating business process improvements that validate contract requirements and assure the quality of products and services acquired.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

Bargaining Unit Status:

- This position is eligible for the bargaining unit

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

• Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
• Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

• Reflected in our policies, procedures and work environment;
• Recognized by our employees, customers and stakeholders; and
• Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  You will have access to many benefits including:
  
  
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development
  
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.

You may preview questions for this vacancy.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  You will have access to many benefits including:
  
  
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development
  
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
  
  Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
  
  GSA OIG Employees: Submit latest SF 50 (other than award SF 50)
  
  If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
  
  Current or Former Political Appointees: Submit SF-50.
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
  
  If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
  
  To begin, click the Apply Online button on the vacancy announcement.
  
  
  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
  
  
  Need Assistance?
  
  
  • Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
  • Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
  
  
  You must receive HR approval before deviating from these instructions.
  
  Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
  
  Agency contact information
  
  Marlena Dent
  
  Phone
  
  614-512-5596
  
  Fax
  000-000-0000
  Email
  
  marlena.dent@gsa.gov
  
  Address
  
  GSA, Federal Acquisition Service
  
  General Services Administration (GSA)
  
  Office of Human Resources Management (OHRM)
  
  1800 F Street NW
  
  Washington, District of Columbia 20405
  
  United States
  
  Next steps
  
  After the closing date/deadline:
  
  
  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
  5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking "Track this Application" on the Applicant Dashboard.
  
  
  Thank you for your interest in working for U.S. General Services Administration!
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

GSA OIG Employees: Submit latest SF 50 (other than award SF 50)

If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

To begin, click the Apply Online button on the vacancy announcement.

• Sign in or register on USAJobs and select a resume and documents to include in your application.
• Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
• Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
• Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance?

• Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
• Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Marlena Dent

Phone

614-512-5596

Fax
000-000-0000
Email

marlena.dent@gsa.gov

Address

GSA, Federal Acquisition Service

General Services Administration (GSA)

Office of Human Resources Management (OHRM)

1800 F Street NW

Washington, District of Columbia 20405

United States

Next steps

After the closing date/deadline:

1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking "Track this Application" on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request