Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary up to $25.65
- Opportunity for career advancement and growth within the organization
- Fully remote work opportunity
- Comprehensive benefits package including medical, dental, and vision coverage
- Well-being programs and education assistance available
- Employee Stock Purchase Plan and 401(k) retirement savings plan

What to Expect (Job Responsibilities):
- Handle customer inquiries and issues via telephone, internet, or written correspondence
- Educate and guide members on Aetna plans, tools, and resources
- Document and track member interactions and ensure compliance with regulatory guidelines
- Process claim referrals, complaints, and appeals
- Review member claim history and update financial data as necessary

What is Required (Qualifications):
- Customer service experience in a transaction-based environment
- Experience in a production environment
- High School or GED equivalent education

How to Stand Out (Preferred Qualifications):
- Medicaid or healthcare experience
- Bilingual fluency in English and Spanish

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.