Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive benefits package including medical, vision, and dental insurance
- Paid time off and 401k plan
- Opportunity to work in a fast-paced team environment
- Chance to contribute to the accuracy and integrity of medical documentation and billing processes
- Schedule flexibility with Monday to Friday, 8 am to 5 pm EST hours
- Opportunity to work remotely

What to Expect (Job Responsibilities):
- Directly respond to inbound calls and inquiries regarding client services, medical billing, and appointment scheduling
- Schedule and confirm examinations with clients and physicians, ensuring accurate communication of appointment details
- Review and process medical documents, ensuring proper categorization and compliance with insurance requirements
- Perform data entry tasks, ensuring accuracy and adherence to regulatory standards
- Address customer complaints and assist in quality assurance efforts

What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum one year of clerical experience or an equivalent combination of education and experience
- Strong knowledge of medical billing and coding procedures
- Ability to perform data entry with a speed of at least 800 keystrokes per minute
- Comprehensive understanding of HIPAA regulations and compliance

How to Stand Out (Preferred Qualifications):
- Experience in a medical office or insurance industry
- Proficiency in multiple software programs including Microsoft Word, Outlook, and Excel
- Exceptional communication skills and ability to work independently
- Experience with CPT, HCPCS, and ICD-10 coding
- Strong initiative to identify improvements in work processes

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