Employer Industry: Healthcare Administration

Why consider this job opportunity:
- Salary up to $61,404 annually
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Meaningful work with a focus on serving the community
- Comprehensive benefits package including medical, dental, and retirement plans
- Supportive work environment with a commitment to diversity and inclusion

What to Expect (Job Responsibilities):
- Enroll providers into the State's Medicaid ProviderOne System and manage applications
- Approve provider revalidations and updates, ensuring compliance with eligibility requirements
- Analyze records and evaluate situations to address provider enrollment issues effectively
- Provide consultative services to providers regarding enrollment and billing problems
- Document all actions and maintain accurate records in the ProviderOne system

What is Required (Qualifications):
- Bachelor's degree and one year of relevant experience, or an Associate degree and three years of relevant experience, or a related certificate with three years of relevant experience, or five years of relevant experience, or one year as a Medical Assistance Specialist 2
- Experience in providing client services or counseling in health insurance or related benefits
- Knowledge of public assistance eligibility determination and health insurance claims processing
- Ability to analyze complex issues and make timely decisions
- Exceptional customer service skills, particularly in high-pressure situations

How to Stand Out (Preferred Qualifications):
- One or more years of experience in customer service within medical groups or facilities
- Familiarity with the ProviderOne billing system and Siebel Information storage system
- Knowledge of Medicaid programs and provider credentialing processes
- Strong computer skills and ability to utilize multiple systems simultaneously
- Experience managing conflicting rules and procedures

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