Under direct supervision and within established scope of practice, assists in the provision of direct patient care by performing routine patient care procedures, technical, and supportive functions in a medical office or clinic setting.

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.


• Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities.


• Assists assigned physician(s) and/or other health care professional(s).


• Performs routine clerical functions as assigned (i.e. making appointments, chart management, telephone calls etc.).


• Prepares and administers medications as directed by physician order and in accordance with Kaiser Permanente guidelines.


• Assists medical personnel with procedures and/or diagnostic exams.


• Applies principles of aseptic technique and infection control as directed by the Infection Control Manual.


• Establishes and maintains systems for patient test results and follow-up.


• Provides basic information and assistance to patients under the direction of licensed personnel.


• Documents pertinent patient information, nursing procedures and patient responses, following established guidelines and maintaining patient confidentiality.


• Establishes and maintains courteous and cooperative relations with members, staff and co-workers.


• Perform other duties as directed.