Employer Industry: Healthcare Equipment and Services

Why consider this job opportunity:
- Generous paid time off and paid holidays
- Overtime pay for non-exempt hourly positions based on business needs
- Bonus and incentive opportunities
- Employee recognition program and discount program
- Comprehensive benefits package including medical, dental, vision, and 401k
- Flexibility to work from home after initial training period

What to Expect (Job Responsibilities):
- Contact payers, patients, or stores as appropriate to collect outstanding accounts receivables
- Document all collections activity and maintain accurate records of actions taken
- Process payer appeals, adjustments, and financial assistance applications within required time frames
- Review patient information and claims to determine reasons for unpaid claims and necessary actions
- Sort and log incoming correspondence and perform other assigned duties

What is Required (Qualifications):
- High school diploma or GED equivalent
- One to three years of related prior work experience in a team-oriented environment
- Experience in the medical field and administrative record management
- Strong customer service background
- Valid driver's license in state of residence with a clean driving record (when applicable for the position)

How to Stand Out (Preferred Qualifications):
- Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
- Familiarity with insurance policies and medical billing practices
- Excellent communication skills in English, both oral and written
- Ability to perform simple mathematical calculations accurately
- Proficiency in Microsoft applications including Word and Excel

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