• Works denials, zero/partial pay, offsets and unadjudicated claims for resubmission, appeals or adjustment
• Reviews rejected claims and reprocesses as needed. The current claims process is automated.
• Prepares appeals for denials that require a more detailed response
• Prepares, reviews and sends monthly patient statements
• Responds to inquiries from patients, insurance companies or outside agencies with regards to billing concerns, requests for information, chart requests or audits.
• Performs insurance verifications and processes hardship requests
• Posts insurance and patient payments using medical claim billing software
• Prepares month end reports
• Other duties as assigned

• Strong work ethic
• Detail-oriented with the ability to multi-task
• Excellent written and verbal communication skills
• Able to work both independently as well as, as a member of a group
• Readily able and willing to learn new things.
• Relentless in pursuing payment
• Team player – works well with others
• Read and understand different Explanation of Benefits and Electronic Remittance Summaries
• Experience with Excel and Medical Billing Software
• Thorough knowledge of functional area under supervision
• Minimum 2-3 years medical billing office experience

• Experience with Athena software collections processes preferred

Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.