Employer Industry: Medical Services

Why consider this job opportunity:
- Salary of $16.00 per hour
- Opportunity for career advancement and growth within the organization
- Fixed schedule: Monday to Friday, 8:00 AM CST to 5:00 PM CST
- Supportive and collaborative work environment focused on best practices
- Chance to make a positive impact on patient experiences through excellent customer service

What to Expect (Job Responsibilities):
- Work with patients and families via telephone to verify demographics and insurance information
- Assist patients with pre-billing inquiries and concerns
- Manage inbound and outbound call volume to meet team goals
- Identify patient needs, clarify information, and provide solutions
- Serve as a champion for best practices within the organization's cultural pillars

What is Required (Qualifications):
- Minimum of one (1) year experience in a call center environment
- Proven excellent customer service skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Word, Excel, and Office 365
- High School diploma or equivalent

How to Stand Out (Preferred Qualifications):
- Minimum of one (1) year experience in a customer service position
- Intermediate knowledge of computers and related technology
- Strong ability to multi-task and manage time effectively
- Experience in a busy and stressful work environment
- Professional verbal and written communication skills

#MedicalBilling #CustomerService #CareerOpportunity #HealthcareServices #RemoteWork

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