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Medical Billing/Insurance - Patient Support Call Center - Remote
Pay$30100.00 - $50100.00 / year
LocationBridgewater/Massachusetts
Employment typeFull-Time
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Job Description
- Req#: R1434562
Employer Industry: Life Sciences and Healthcare Analytics
Why consider this job opportunity:
- Salary up to $50,100.00
- Opportunity for conversion to a full-time employee after contract role
- Flexible remote work arrangement
- Supportive work environment with a focus on professional development through training and educational opportunities
- Chance to make a positive impact on patient support and healthcare accessibility
- Collaborative team culture that values effective communication and relationship building
What to Expect (Job Responsibilities):
- Answer inbound calls and assist customers with pharmacy-related services
- Conduct benefit investigations and verify coverage eligibility with insurance companies
- Complete prior authorizations accurately and efficiently for review by clinical pharmacists
- Assist patients with enrollment in copay assistance programs from manufacturers and non-profit organizations
- Maintain quality results by adhering to standards and guidelines while recommending improved procedures
What is Required (Qualifications):
- High School diploma required; associate degree or higher preferred
- Minimum 2+ years of experience in medical billing, insurance verification, or similar patient services
- Strong time management and multitasking skills with the ability to prioritize projects effectively
- Excellent written and verbal communication skills, with a focus on effective presentation and interpersonal relationships
- Fully competent in MS Office (Word, Excel, PowerPoint) with a strong emphasis on documentation accuracy
How to Stand Out (Preferred Qualifications):
- Experience using a CRM and integrated telephony platform
- Bilingual (Spanish) highly desirable
- Previous data entry experience with a typing speed of 30wpm or greater
- Demonstrated ability to adapt to a fast-paced, changing work environment
#LifeSciences #HealthcareSupport #RemoteWork #PatientCare #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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