Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from your home location within the United States
- Supportive and collaborative work environment
- Chance to provide outstanding customer service while resolving patient account issues
- Engage in diverse projects as assigned by your supervisor

What to Expect (Job Responsibilities):
- Identify and resolve routine outstanding claims under general supervision
- Generate and analyze reports to address patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments and reconcile all necessary data
- Serve as a point of contact for customers and external vendors regarding inquiries

What is Required (Qualifications):
- High School Diploma required
- 1 - 2 years of related experience in a collections or administrative role
- General computer skills with knowledge of word processing, spreadsheet, and email applications
- Detail-oriented with strong analytical and organizational skills
- Excellent oral and written communication skills for effective interaction with customers and management

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service environment
- Familiarity with collections processes and patient account management
- Ability to mentor other staff members
- Proficiency in additional software applications relevant to the role

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