Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from your home location within the United States
- Supportive and collaborative work environment
- Chance to make a positive impact on the collections process and customer satisfaction
- Comprehensive training and onboarding provided

What to Expect (Job Responsibilities):
- Identify and resolve routine outstanding claims under general supervision
- Generate and analyze reports to address general patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments and reconcile necessary data
- Serve as a point of contact for customers and external vendors regarding inquiries and unresolved issues

What is Required (Qualifications):
- High School Diploma required
- 1 - 2 years of related experience
- General computer skills with proficiency in word processing, spreadsheet, and email applications
- Detail-oriented with strong analytical and organizational skills
- Excellent oral and written communication skills for effective interaction with customers and management

How to Stand Out (Preferred Qualifications):
- Experience in a collections or accounts receivable role
- Familiarity with healthcare billing and collections processes
- Strong interpersonal skills to work effectively in a team environment
- Ability to mentor and guide other staff as applicable

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