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Medical Customer Service Representative (Remote)


Pay$15.00 - $17.00 / hour
LocationDes Moines/Iowa
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: MEDIC002515
      Employer Industry: Medical Billing Services

      Why consider this job opportunity:
      - Salary up to $17 per hour based on experience
      - Full comprehensive paid training program (3+ weeks)
      - Medical, dental, and vision insurance provided
      - 401(K) plans with company match
      - Opportunities for internal company growth
      - Supportive and positive work environment

      What to Expect (Job Responsibilities):
      - Assist patients in understanding their financial responsibilities in a helpful manner
      - Handle inbound and outbound calls regarding outstanding patient balances
      - Meet or exceed established productivity and metric goals
      - Document all conversations electronically on company and/or client systems
      - Help patients determine eligibility for financial assistance programs when applicable

      What is Required (Qualifications):
      - High School Diploma or GED
      - Must be willing to submit to a background check
      - Excellent interpersonal, verbal, and written communication skills
      - Characterize high integrity
      - Ability to work in a fast-paced environment

      How to Stand Out (Preferred Qualifications):
      - Knowledge of medical terminology, HIPAA, Medicaid, Medicare, and insurance processes
      - Experience with medical billing or claims processing
      - Proficient in PC-based applications (Microsoft Outlook, Word, and Excel)
      - Strong organizational and problem-solving skills
      - Ability to provide excellent customer service in various situations

      #MedicalBilling #CustomerService #CareerOpportunity #TrainingProvided #HealthcareJobs

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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