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Job Description
- Req#: A4016-24-0001?language=en&page=1539&sort=publicationDateDesc
- Act as a focal point of communication
- Be able to cover all reception positions as necessary
- Process appointment requests from patients by telephone and in person.
- Receiving patients consulting with members of Practice team
- Process repeat prescription requests in accordance with Practice guidelines.
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes and update as necessary
- Photocopy as requested
- To gain competency with computer system Emis Web
- Receiving patients consulting with members of Practice team
- Handing completed repeat prescriptions to patient and checking names and address
- Be able to cover all reception positions as necessary
- Process appointment requests from patients by telephone and in person.
- Deal with visits requests
- Registration of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area).
- Process repeat prescription requests in accordance with Practice guidelines.
- Send emails and deal with incoming emails appropriately
- Have working knowledge of telephone system, during and after hours.
- Clear rooms after surgeries
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Make refreshments for clinical / administrative staff
- Any other tasks allocated by managers
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes and update as necessary
- Photocopy as requested
- To gain competency with computer system Emis Web
- Receiving patients consulting with members of Practice team
- Handing completed repeat prescriptions to patient and checking names and address
- Be able to cover all reception positions as necessary
- Process appointment requests from patients by telephone and in person.
- Deal with visits requests
- Registration of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area).
- Process repeat prescription requests in accordance with Practice guidelines.
- Send emails and deal with incoming emails appropriately
- Have working knowledge of telephone system, during and after hours.
- Clear rooms after surgeries
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Make refreshments for clinical / administrative staff
- Any other tasks allocated by managers
- Good standard of general education
- GCSE Mathematics
- GCSE English
- NVQ in Customer Service
- Practical experience of working in a public reception environment
- Experience of using own initiative
- Experience of customer service
- Practical experience of computerised recording systems
- Experience of working in General Practice or Pharmacy
- Good standard of general education
- GCSE Mathematics
- GCSE English
- NVQ in Customer Service
- Practical experience of working in a public reception environment
- Experience of using own initiative
- Experience of customer service
- Practical experience of computerised recording systems
- Experience of working in General Practice or Pharmacy
Job summary
Hoyland Medical Practice is looking for a medical receptionist to work from 24-28 hours per week to compliment our team. The days of work are as follows:
Monday, Tuesday, Thursday, Friday
The successful candidate will provide a point of contact for patients and act as a focal point of communication between patients and all members of the Primary Care Team.
Main duties of the job
About us
We are a large teaching practice with approx 12,800 patients.
Our practice team consists of:
3 Partners, 4 Salaried GP's, 3 GP Trainees, 2 Advanced Nurse Practitioners, 4 Practice Nurses, 1 Healthcare Assistant, 1GP Assistant & a full admin & reception team.
Automatic entry into the NHS Pension Scheme for eligible applicants.
Date posted
23 February 2024
Pay scheme
Other
Salary
£10.42 an hour subject to increase 1/4/2024
Contract
Permanent
Working pattern
Part-time
Reference number
A4016-24-0001
Job locations
The Hoyland Centre
High Croft
Hoyland, Barnsley
South Yorkshire
S74 9AF
1 Jeffcock Road
High Green
Sheffield
S35 4HJ
Job descriptionJob description
Job responsibilities
Administration
Reception
Appointments
Computer
Telephone
Other Tasks
Job responsibilities
Administration
Reception
Appointments
Computer
Telephone
Other Tasks
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hoyland Medical Practice
Address
The Hoyland Centre
High Croft
Hoyland, Barnsley
South Yorkshire
S74 9AF
Employer's website
https://www.hoylandmedicalpractice.nhs.uk (Opens in a new tab)
Employer details
Employer name
Hoyland Medical Practice
Address
The Hoyland Centre
High Croft
Hoyland, Barnsley
South Yorkshire
S74 9AF
Employer's website
https://www.hoylandmedicalpractice.nhs.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.