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Job Description
- Req#: A1131-04-2025?language=en&page=734&sort=publicationDateDesc
- Greet patients warmly and assist them with queries etc.
- Manage incoming calls, schedule appointments, and handle patient inquiries efficiently.
- Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
- Process insurance information and verify patient eligibility for services.
- Coordinate communication between patients and healthcare providers, relaying messages as necessary.
- Assist with administrative tasks such as filing, data entry, emails, scanning, prescriptions
- Ensure the reception area is tidy and welcoming for patients.
- GCSE grade A-C or equivalent in English and Maths
- Able to work under pressure and handle conflicting demands efficiently in a professional manner
- able to work on own initiative and as part of a team
- Be flexible and adaptable to meet the changing needs of the practice
- Experience of working within an administrative environment
- Experience in using own initiative
- Experience of managing own workload
- Experience of data inputting
- Attention to detail
- knowledge of IT and clinical software
- Experience of working within a General Practice/Hospital environment
- GCSE grade A-C or equivalent in English and Maths
- Able to work under pressure and handle conflicting demands efficiently in a professional manner
- able to work on own initiative and as part of a team
- Be flexible and adaptable to meet the changing needs of the practice
- Experience of working within an administrative environment
- Experience in using own initiative
- Experience of managing own workload
- Experience of data inputting
- Attention to detail
- knowledge of IT and clinical software
- Experience of working within a General Practice/Hospital environment
Job summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role is crucial in ensuring the smooth operation of our practice and enhancing patient experience.
Main duties of the job
Responsibilities
About us
We are a busy GP practice with 3 GP partners, 2 practice nurses 1 HCA, practice manager, deputy manager and 9 reception staff.
We use TPP system1 for our clinical system .
We are looking for a part time receptionist to join our team, working 20-25 hours per week, hours to be agreed at interview.
Date posted
03 April 2025
Pay scheme
Other
Salary
£12.21 an hour inclusion in NHS pension scheme
Contract
Permanent
Working pattern
Part-time
Reference number
A1131-04-2025
Job locations
Lakeside Road
Lymm
Cheshire
WA13 0QE
Job descriptionJob description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and to provide general support to the team. Duties can include but are not limited to greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy)and assisting patients as required. Taking incoming calls and accurate message taking. Scanning, filing and retrieving paper work. Processing repeat prescriptions in accordance with practice guidelines. Patient confidentiality at all times.
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and to provide general support to the team. Duties can include but are not limited to greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy)and assisting patients as required. Taking incoming calls and accurate message taking. Scanning, filing and retrieving paper work. Processing repeat prescriptions in accordance with practice guidelines. Patient confidentiality at all times.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
Employer's website
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.