OrthoVirginia

Medical Receptionist

New

Pay$17.00 - $25.50 / hour
LocationRichmond/Virginia
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: 6004

      Description

      Full-Time Medical Receptionist
      Join Virginia’s Leader in Orthopedic & Therapy Care

      About OrthoVirginia
      At OrthoVirginia, we’re committed to creating healthier, more active communities—one patient at a time. As Virginia’s largest provider of orthopedic and therapy care, we’re guided by compassion, excellence, and teamwork. When you join our team, you become part of a mission-driven organization dedicated to transforming lives through high-quality, patient-centered care.

      Why Join Us?

      Collaborative, Supportive Environment
      Work alongside a dedicated team that values your contributions and encourages your professional growth. At OrthoVirginia, we believe in teamwork, respect, and a culture that supports each other to deliver exceptional care.

      Outstanding Benefits
      We take care of our team with a comprehensive benefits package that includes:

      • Competitive pay range: $17.00 – $25.50/hour, based on experience
      • Medical, Dental & Vision insurance
      • Generous Paid Time Off (PTO)
      • 401(k) with employer contributions
      • Career development opportunities and more

      About the Role
      Are you someone who enjoys helping others and creating a welcoming experience? As a Medical Receptionist at OrthoVirginia, you’ll be the friendly face at the front desk, setting the tone for our patients’ care journey. You’ll manage appointments, assist with insurance processes, support the clinical team, and ensure the front office runs smoothly and efficiently.

      This is a great opportunity for someone passionate about healthcare, service-oriented, and ready to grow in a supportive clinical setting.

      What You’ll Do:

      • Greet patients warmly and manage check-in/check-out procedures
      • Answer incoming calls, schedule and confirm appointments
      • Enter and update patient information in our system
      • Verify insurance coverage and obtain necessary authorizations
      • Collect co-pays and process patient payments
      • Provide administrative support including filing, faxing, and managing supplies
      • Act as a liaison between patients and clinical teams to ensure seamless communication
      • Address patient questions, resolve concerns, and uphold a high level of customer service

      What We’re Looking For:

      • High school diploma or equivalent required

      • Minimum of 1 year of administrative or office experience; medical office experience preferred

      • Familiarity with insurance verification and billing processes is a plus

      Join OrthoVirginia and help us deliver exceptional care—starting at the front desk.
      We’re excited to meet compassionate, detail-oriented professionals who are ready to make a difference.

      This organization participates in E-Verify. Esta organizacion participa en E-Verify

      Pre-Employment background check, drug screen and TB test required for all new hires .

      OrthoVirginia, Inc. is an Equal Opportunity Employer.

  • About the company

      OrthoVirginia combines science, technology, and a creative approach to deliver Virginia’s premier orthopedic, physical therapy, and sports medicine care.