Overview

SSM Health Physical Therapy - Patient Service Specialist (PSS)

Kirkwood Day Institute

Full Time - 40 hours

Monday - FridayHours: 8:00am-4:30pm

This is an entry level position - starting pay is $18.00 per hour and goes up based on education and experience.

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Responsibilities

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate:

• Office admin
• Receptionist
• Patient Service Representative
• Health care
• Medical field
• Administrative Assistant
• Patient Care Specialist
• Front desk
• Customer Service
• Server
• Retail
• Hotel
• Guest Services
• Office Coordinator
• Great work ethic

Qualifications

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience

• One year in medical office setting that required multi tasking preferred
• knowledge of health insurance preferred

Additional Data

*Generous benefits package including:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Excellent Orientation Program

**We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**

“Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.”