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Job Description
- Req#: A0792-25-0001?language=en&page=1226&sort=publicationDateDesc
- Managing the practice generic mailbox, this includes;
- Invoices
- Answer general queries
- Patient clinic letters scanned urgent clinic letters to GP
- Accurate typing/audio typing/electronic transmission of:
- Medical records
- Referral letters
- Medical reports
- General correspondence to patients, solicitors, other health services providers and contractors
- A commitment to education and development as a teaching and learning practice
- A comprehensive Induction Program, offering time in each department to understand our team and workflow
- A competitive salary
- A strong focus on promoting and supporting health and wellbeing within the practice
- A positive workplace culture grounded in core values and supportive behaviours
- Access to the NHS Pension Scheme
- Accurate typing/audio typing/electronic transmission of:
- Medical records
- Referral letters
- Medical reports
- General correspondence to patients, solicitors, other health services providers and contractors
- GP Tasks
- Photocopying
- Death Certificates
- Fit notes
- GOS 18s (Optician's letters) Generate referral
- Chase hospital appointments / clinic letters
- Document management worklist
- Managing the practice generic mailbox, this includes;
- Invoices
- Manage correspondence for e.g. NHS 111 / discharge summaries etc
- Answer general queries
- Manage safeguarding/prescription queries
- Patient clinic letters scanned urgent clinic letters to GP
- Monitor urgent radiology emails liaise with GP
- Management and monitoring of E-Referrals worklists
- Liaise with patients and other health care associated bodies in relation to the above.
- Deal with requests for medical reports and medical records from insurance companies and government bodies in line with agreed procedures
- Accurate and appropriate use of NHS systems and IT systems to maintain good data quality and ensure that patient and practice records are of a high standard.
- Assist in the development of systems including, for example
- Referral protocols
- NHS coding
- Electronic processes
- Manage BACS payments, cheques and petty cash in relation to insurance reports etc monthly
- Accurate typing/audio typing/electronic transmission of:
- Medical records
- Referral letters
- Medical reports
- General correspondence to patients, solicitors, other health services providers and contractors
- GP Tasks
- Photocopying
- Death Certificates
- Fit notes
- GOS 18s (Optician's letters) Generate referral
- Chase hospital appointments / clinic letters
- Document management worklist
- Managing the practice generic mailbox, this includes;
- Invoices
- Manage correspondence for e.g. NHS 111 / discharge summaries etc
- Answer general queries
- Manage safeguarding/prescription queries
- Patient clinic letters scanned urgent clinic letters to GP
- Monitor urgent radiology emails liaise with GP
- Management and monitoring of E-Referrals worklists
- Liaise with patients and other health care associated bodies in relation to the above.
- Deal with requests for medical reports and medical records from insurance companies and government bodies in line with agreed procedures
- Accurate and appropriate use of NHS systems and IT systems to maintain good data quality and ensure that patient and practice records are of a high standard.
- Assist in the development of systems including, for example
- Referral protocols
- NHS coding
- Electronic processes
- Manage BACS payments, cheques and petty cash in relation to insurance reports etc monthly
- Educated to GCSE level in Maths and English or equivalent.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Excellent communication and interpersonal skills.
- Ability to prioritise.
- Ability to use own initiative.
- At least 6 months experience of dealing with the public and of working in an office environment (for long term/permanent position).
- Excellent Microsoft Word and Excel skills.
- Excellent interpersonal skills.
- Team worker.
- Experienced in use of practice IT systems (EMIS).
- Experience in a GP Practice or secretarial position.
- Knowledge of NHS procedures.
- Understanding of NHS Booking.
- Medical Terminology.
- Educated to GCSE level in Maths and English or equivalent.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Excellent communication and interpersonal skills.
- Ability to prioritise.
- Ability to use own initiative.
- At least 6 months experience of dealing with the public and of working in an office environment (for long term/permanent position).
- Excellent Microsoft Word and Excel skills.
- Excellent interpersonal skills.
- Team worker.
- Experienced in use of practice IT systems (EMIS).
- Experience in a GP Practice or secretarial position.
- Knowledge of NHS procedures.
- Understanding of NHS Booking.
- Medical Terminology.
- Educated to GCSE level in Maths and English or equivalent.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Excellent communication and interpersonal skills.
- Ability to prioritise.
- Ability to use own initiative.
- At least 6 months experience of dealing with the public and of working in an office environment (for long term/permanent position).
- Excellent Microsoft Word and Excel skills.
- Excellent interpersonal skills.
- Team worker.
- Experienced in use of practice IT systems (EMIS).
- Experience in a GP Practice or secretarial position.
- Knowledge of NHS procedures.
- Understanding of NHS Booking.
- Medical Terminology.
- Educated to GCSE level in Maths and English or equivalent.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Typing/word processing skills to RSA III or equivalent including audio typing.
- Excellent communication and interpersonal skills.
- Ability to prioritise.
- Ability to use own initiative.
- At least 6 months experience of dealing with the public and of working in an office environment (for long term/permanent position).
- Excellent Microsoft Word and Excel skills.
- Excellent interpersonal skills.
- Team worker.
- Experienced in use of practice IT systems (EMIS).
- Experience in a GP Practice or secretarial position.
- Knowledge of NHS procedures.
- Understanding of NHS Booking.
- Medical Terminology.
Job summary
Provide an effective high quality secretarial support to the GPs and Managing Partner.
Main duties of the job
Undertake any relevant duties appropriate to the grade at the request of the Managing Partner.
About us
Railway Medical Group is a key healthcare provider in Blyth, Southeast Northumberland, serving over 27,300 patients across a diverse community. Our broad patient base offers rich opportunities for learning and specialising in various areas of medicine.
Our team is made up of a diverse range of clinical and non-clinical professionals who work together to provide holistic patient care. We are proud to include Paramedics, Pharmacists and Pharmacy Technicians, CPNs, ANPs, Care Navigators, Social Prescribers, Orthopaedic Practitioners, Practice Nurses, HCAs, and GPs, all supported by a dedicated administrative and management team. Together, we are committed to placing patients at the centre of everything we do.
What We Offer:
Joining Railway Medical Group means becoming part of a team that values growth, collaboration, and compassionate care.
Date posted
21 March 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0792-25-0001
Job locations
Gatacre Street
Blyth
Northumberland
NE24 1HD
Job descriptionJob description
Job responsibilities
General, Medical Secretary
Requests for patient printouts GP surgeries / HMP Prison / CHMT
Sorting and franking post for Royal Mail collection
Job responsibilities
General, Medical Secretary
Requests for patient printouts GP surgeries / HMP Prison / CHMT
Sorting and franking post for Royal Mail collection
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Railway Medical Group
Address
Gatacre Street
Blyth
Northumberland
NE24 1HD
Employer's website
Employer details
Employer name
Railway Medical Group
Address
Gatacre Street
Blyth
Northumberland
NE24 1HD
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.