NHS

Medical Secretary


Pay24,071.00 - 25,674.00 / year
LocationBristol/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B9083-25-0187?language=en&page=554&sort=publicationDateDesc

      Job summary

      Our Community Paediatric Team has an exciting opportunity for a Medical Secretary to join us on a full time or part time basis.

      Your goal will be to provide a comprehensive secretarial service to the Paediatric Community Team for South Gloucestershire. You will act as an effective link across NHS staff, other departments, GPs, general public and other relevant bodies.

      Our approach is family centered, with the voice of the child and young person featuring stronglythroughout everything that we do. We believe in working in partnership with colleagues in primary andsecondary care, public health, social care, education and the third sector to achieve the best outcomefor every child.

      We have the following positions available:

      • 1 full time post
      • 1 part time post (30 hours per week)

      If you enjoy providing excellent secretarial service to ensure the best outcomes for children & families in your community, apply today!

      Main duties of the job

      • Provide comprehensive secretarial/administration support to the clinical and secretarial.
      • Undertake any necessary photocopying, filing, and other administrative duties to ensure the efficient running of the office.
      • To be responsible for the audio/copy typing of letters, reports, general correspondence andstatutory assessments. To arrange and organise meetings as requested by/under the direction of clinical staff.
      • To be responsible for requesting test results/investigations/medical records and x-rays as instructed by clinical staff, bringing to their attention any urgent results that need immediate action.
      • To act as a contact point and liaise with patients, medical and nursing staff, police and social services, other agencies face to face and over the telephone dealing with queries .
      • Ensure that the waiting list targets are met, and pending lists are maintained .
      • Ensure that all clerical activity is recorded accurately for activity purposes in a timely manner.
      • To effectively deal with professionals' incoming mail.
      • Ensure effective diary systems are updated and maintained.
      • To be responsible for recording and booking clinical outcomes, patient telephone follow up appointments on (EMIS).
      • To assist in the training of new members of staff/colleagues.

      About us

      Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

      We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

      Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

      Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

      Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

      Date posted

      11 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,071 to £25,674 a year Pro rata, per annum

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Flexible working

      Reference number

      083-6948538-WW-B

      Job locations

      Patchway Hub

      Rodway Road

      Bristol

      BS34 5PE


      Job description

      Job responsibilities

      Please see attached job description and person specification for a full list of responsibilities associated with this position.

      We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

      Job description

      Job responsibilities

      Please see attached job description and person specification for a full list of responsibilities associated with this position.

      We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

      Person Specification

      Skills and Experience

      Essential

      • Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
      • Experience of working as part of a team and ability to plan activities of own role.
      • Attention to detail to be able to complete tasks accurately and efficiently
      • Previous secretarial experience
      • Experience of using EMIS

      Desirable

      • Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
      • Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
      • Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
      • To have the ability to work under pressure.
      • To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
      • Ability to work across sites in the wider BNSSG area.

      Qualifications

      Essential

      • RSA III typing qualification or equivalent
      • Copy / audio typing experience
      • Sound qualification in English language
      Person Specification

      Skills and Experience

      Essential

      • Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
      • Experience of working as part of a team and ability to plan activities of own role.
      • Attention to detail to be able to complete tasks accurately and efficiently
      • Previous secretarial experience
      • Experience of using EMIS

      Desirable

      • Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
      • Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
      • Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
      • To have the ability to work under pressure.
      • To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
      • Ability to work across sites in the wider BNSSG area.

      Qualifications

      Essential

      • RSA III typing qualification or equivalent
      • Copy / audio typing experience
      • Sound qualification in English language

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Sirona care & health CIC

      Address

      Patchway Hub

      Rodway Road

      Bristol

      BS34 5PE


      Employer's website

      https://www.sirona-cic.org.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Sirona care & health CIC

      Address

      Patchway Hub

      Rodway Road

      Bristol

      BS34 5PE


      Employer's website

      https://www.sirona-cic.org.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.