Job description

Job responsibilities

Duties include, but are not limited to:

• Managing E-referrals.
• Processing tasks.
• Liaising on the telephone with patients, hospitals, consultants, secretaries and any other office which provides services.
• Management of patients' medical computer records as required.
• Managing urgent cancer referrals.
• Management and processing of all audio/copy typing of correspondence and reports.
• Providing relief cover as required for other secretaries / admin staff who are absent.
• Provide cross cover with private work.
• General word processing and spreadsheet work.
• Ensuring that all uncompleted work or matters are adequately recorded for action and passed on to incoming staff.
• Carrying out a variety of administrative tasks as required.
• Daily posting of mail.
• Undertaking any other additional duties appropriate to the post as requested by the Partners or the Practice Management Team.
• Keeping the Practice Management Team informed of any unforeseen events or circumstances as appropriate.
• Complying with the directives, policies and procedures and those in the Staff Handbook.
• Complying with GDPR at all times.

Job responsibilities

Duties include, but are not limited to:

• Managing E-referrals.
• Processing tasks.
• Liaising on the telephone with patients, hospitals, consultants, secretaries and any other office which provides services.
• Management of patients' medical computer records as required.
• Managing urgent cancer referrals.
• Management and processing of all audio/copy typing of correspondence and reports.
• Providing relief cover as required for other secretaries / admin staff who are absent.
• Provide cross cover with private work.
• General word processing and spreadsheet work.
• Ensuring that all uncompleted work or matters are adequately recorded for action and passed on to incoming staff.
• Carrying out a variety of administrative tasks as required.
• Daily posting of mail.
• Undertaking any other additional duties appropriate to the post as requested by the Partners or the Practice Management Team.
• Keeping the Practice Management Team informed of any unforeseen events or circumstances as appropriate.
• Complying with the directives, policies and procedures and those in the Staff Handbook.
• Complying with GDPR at all times.

Person Specification

Experience

Essential

• Advanced level Microsoft Word.
• High level of Microsoft Office knowledge.
• Ability to use own judgement, resourcefulness and be able to work under pressure in a calm manner.
• Able to work effectively as part of a team, sharing information and resources.
• Excellent communication skills.
• Approachable, positive and enthusiastic.
• Able to maintain confidentiality at all times.
• Reliable and flexible.

Desirable

• Previous secretarial experience in GP Surgery or similar setting.
• Knowledge of System 1.

Qualifications

Essential

• GCSE English and Maths (or equivalent).

Experience

Essential

• Advanced level Microsoft Word.
• High level of Microsoft Office knowledge.
• Ability to use own judgement, resourcefulness and be able to work under pressure in a calm manner.
• Able to work effectively as part of a team, sharing information and resources.
• Excellent communication skills.
• Approachable, positive and enthusiastic.
• Able to maintain confidentiality at all times.
• Reliable and flexible.

Desirable

• Previous secretarial experience in GP Surgery or similar setting.
• Knowledge of System 1.

Qualifications

Essential

• GCSE English and Maths (or equivalent).

Employer details

Employer name

Emsworth Medical Practice

Address

Emsworth Medical Practice

North Street

Emsworth

Hampshire

PO10 7DD

Employer's website

https://www.emsworthmedical.co.uk/ (Opens in a new tab)