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Job Description
- Req#: A4229-25-0004?language=en&page=1092&sort=publicationDateDesc
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Typing of medical letters, referral letters, reports, and patient-related correspondence using audio dictation and template systems.
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Processing and tracking of all referrals including:
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NHS e-Referral Service (ERS)
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Fast Track (2-week wait) referrals
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Private referrals
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Community service referrals
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Ensuring accurate input of clinical information into patient records (EMIS).
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Liaising with hospitals, community services, and other healthcare providers to follow up on referrals and reports.
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Assisting clinicians with dictation and document preparation.
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Management of incoming and outgoing correspondence, including emails and text messaging.
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Scanning, coding, and filing of clinical documents accurately onto patient records.
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Supporting clinicians with administrative queries and tasks.
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Providing cover and assistance to the reception and admin teams when required.
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Handling telephone, email, and face-to-face queries from patients regarding referrals, appointments, and general information, maintaining confidentiality at all times.
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Explaining referral processes to patients and providing support where needed.
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Ensuring compliance with GDPR, NHS confidentiality, and data protection regulations.
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Maintaining accurate records and ensuring all correspondence is logged and tracked appropriately.
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Typing of medical letters, referral letters, reports, and patient-related correspondence using audio dictation and template systems.
-
Processing and tracking of all referrals including:
-
NHS e-Referral Service (ERS)
-
Fast Track (2-week wait) referrals
-
Private referrals
-
Community service referrals
-
-
Ensuring accurate input of clinical information into patient records (EMIS).
-
Liaising with hospitals, community services, and other healthcare providers to follow up on referrals and reports.
-
Assisting clinicians with dictation and document preparation.
-
Management of incoming and outgoing correspondence, including emails and text messaging.
-
Scanning, coding, and filing of clinical documents accurately onto patient records.
-
Supporting clinicians with administrative queries and tasks.
-
Providing cover and assistance to the reception and admin teams when required.
-
Handling telephone, email, and face-to-face queries from patients regarding referrals, appointments, and general information, maintaining confidentiality at all times.
-
Explaining referral processes to patients and providing support where needed.
-
Ensuring compliance with GDPR, NHS confidentiality, and data protection regulations.
-
Maintaining accurate records and ensuring all correspondence is logged and tracked appropriately.
- Ideally we are looking for a person with Medical secretary experience that can audio type and adapt to a changing workplace Must have excellent computer skills and experience of a clinical system is preferable
- Friendly
- Willing to learn
- Able to work under pressure.
- Be part of a small team that can support each other.
- Ideally we are looking for a person with Medical secretary experience that can audio type and adapt to a changing workplace Must have excellent computer skills and experience of a clinical system is preferable
- Friendly
- Willing to learn
- Able to work under pressure.
- Be part of a small team that can support each other.
Job summary
Medical secretary to handle referrals and general secretarial duties in a surgery with over 16,000 patients
To send off dictated letters and handle patients queries. and assist with general duties that are associated in a busy GP Surgery
Must be able to work within a team.
Main duties of the job
Work as part of a small team to offer excellent patient care and support the clinical staff and be part of the face off the practice
About us
We are a friendly team that strive together to work through the administrative side of a busy General Practice.
Staff are fully supported and trained and the work is varied
Date posted
02 April 2025
Pay scheme
Other
Salary
Depending on experience Plus NHS Pensions
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4229-25-0004
Job locations
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Job descriptionJob description
Job responsibilities
Secretarial Duties
Job responsibilities
Secretarial Duties
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Employer details
Employer name
Wilmslow Health Centre
Address
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Employer's website
Employer details
Employer name
Wilmslow Health Centre
Address
Chapel Lane
Wilmslow
Cheshire
SK9 5HX
Employer's website
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About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.