NHS
Medical Secretary - Wyre Forest Health Partnership
This job is now closed
Job Description
- Req#: A3309-25-0018?language=en&page=650&sort=publicationDateDesc
- Generous Annual Leave 5 weeks of holiday plus bank holidays from the start.
- NHS Pension Scheme- Access to the NHS defined benefit pension scheme.
- Performance-Related Pay & Bonuses- Recognising and rewarding hard work.
- Career Progression & Training- We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields.
- Cycle to Work Scheme -Tax-efficient bike scheme.
- Paid Maternity & Paternity Leave -Enhanced parental leave after 24 months service.
- Team Events & Christmas Parties -We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.
- Provide accurate and efficient audio typing, copy typing, and word processing support for GPs and other healthcare professionals. This includes letters, reports, patient referrals, meeting minutes, memorandums, and other documents.
- Coordinate, schedule, and arrange meetings as needed. Attend meetings and produce clear and concise minutes.
- Maintain well-organised and secure filing systems, both electronic and paper-based, to ensure information is easily accessible.
- Accurately file patient records and correspondence into electronic medical records systems.
- Handle incoming and outgoing telephone calls professionally, relaying messages and responding to queries where appropriate.
- Assist with the collection and preparation of data, statistics, and reports when requested.
- Create and maintain administrative and clinical system templates.
- Manage the end-to-end referral process, ensuring efficiency and accuracy.
To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To liaise and arrange meetings as required and to attend meetings and take minutes.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- File patient records and correspondence electronically in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To assist with the gathering of statistics and information when required.
- To create and maintain administrative and system templates. Manage the referral process.
To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To liaise and arrange meetings as required and to attend meetings and take minutes.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- File patient records and correspondence electronically in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To assist with the gathering of statistics and information when required.
- To create and maintain administrative and system templates. Manage the referral process.
- Experience of working in an office/admin environment.
- Computer literate including Microsoft office products.
- An effective and good communicator.
- Ability to prioritise and manage workload
- Working knowledge of clinical systems EMIS.
- Knowledge of clinical terms.
- Primary Care experience.
- Experience of dealing with the public.
- To have worked within a practice/health service setting.
- Commitment to providing a first-class service to patients.
- Team player.
- Flexible and adaptable.
- Ability to travel to other sites within WFHP.
- Educated to GCSE level (or equivalent), including Maths and English.
- Able to learn new software packages.
- IT qualification.
- AMSPAR Level 2/3 in medical terminology.
- Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
- Experience of working in an office/admin environment.
- Computer literate including Microsoft office products.
- An effective and good communicator.
- Ability to prioritise and manage workload
- Working knowledge of clinical systems EMIS.
- Knowledge of clinical terms.
- Primary Care experience.
- Experience of dealing with the public.
- To have worked within a practice/health service setting.
- Commitment to providing a first-class service to patients.
- Team player.
- Flexible and adaptable.
- Ability to travel to other sites within WFHP.
- Educated to GCSE level (or equivalent), including Maths and English.
- Able to learn new software packages.
- IT qualification.
- AMSPAR Level 2/3 in medical terminology.
- Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
Job summary
The Wyre Forest Health Partnership is looking for a dedicated and proactive Medical Secretary to join our friendly and supportive team. This is a fantastic opportunity to play a vital role in a busy healthcare environment ensuring our services run smoothly while delivering support to both patients and healthcare professionals.
We are looking for someone with strong attention to detail and excellent organisational skills to provide comprehensive administrative support to our GPs.
You will be based at one of our local practices and may be required to work collaboratively across sites as part of our wider team.
Please note, we are unable to offer Skilled Worker visa sponsorship for this role.
We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:
Main duties of the job
About us
Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team...
WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.
WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.
Date posted
10 April 2025
Pay scheme
Other
Salary
£26,000 to £27,450 a year Pay range dependant on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3309-25-0018
Job locations
Stourport Medical Centre
Dunley Road
Stourport-on-severn
Worcestershire
DY13 0AA
Kidderminster Medical Centre
Coventry Street
Kidderminster
Worcestershire
DY10 2BG
Church Street Surgery
2 Callows Lane
Kidderminster
Worcestershire
DY10 2JG
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Experience
Essential
Desirable
Personal Attributes
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Personal Attributes
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wyre Forest Health Partnership
Address
Stourport Medical Centre
Dunley Road
Stourport-on-severn
Worcestershire
DY13 0AA
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Wyre Forest Health Partnership
Address
Stourport Medical Centre
Dunley Road
Stourport-on-severn
Worcestershire
DY13 0AA
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.