Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive salary and regular salary increases
- 37-50 days of annual paid time off (including leave and holidays)
- Up to 12 weeks of paid parental leave after 12 months of employment
- Childcare subsidy for eligible employees after 60 days of employment
- Comprehensive benefits package including federal health, vision, dental, and retirement options
- Work in a supportive environment dedicated to the care of veterans

What to Expect (Job Responsibilities):
- Identify and develop solutions for administrative and clinical staff issues related to access and patient flow
- Act as a receptionist, handling both in-person and telephonic inquiries
- Coordinate administrative services for veterans and their families to ensure continuity of care
- Document complaints and provide follow-up to ensure resolution
- Process veterans' travel payment vouchers and assist with scheduling responsibilities

What is Required (Qualifications):
- U.S. Citizenship is required
- Six months of experience in clerical, office, customer service, or administrative work
- Proficiency in written and spoken English
- Ability to handle sensitive information and maintain confidentiality
- Experience in entering and modifying information in electronic health records or scheduling systems

How to Stand Out (Preferred Qualifications):
- One year of experience equivalent to the GS-05 grade level in a healthcare setting
- Advanced knowledge of medical terminology and healthcare processes
- Familiarity with VA Healthcare Benefits administration and policies

#HealthcareServices #VeteransCare #AdministrativeSupport #CareerGrowth #FederalEmployment

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