Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Competitive compensation and benefits package
- Career development, training opportunities, and tuition reimbursement
- Retirement plans with a competitive matching option
- Childcare stipend to support working families
- Positive workplace culture and certified as a Great Place to Work
- Opportunities for innovation and collaboration within the financial services industry

What to Expect (Job Responsibilities):
- Provide support to members through multiple communication channels
- Troubleshoot issues and resolve member complaints
- Support new and existing members with enrollments and virtual banking services
- Maintain relationships with members through virtual channels
- Act as a subject matter expert in credit union products and services

What is Required (Qualifications):
- High school diploma or GED
- Minimum of 2+ years of experience in a financial services call center
- Knowledge of credit union platforms, systems, and applications
- Proficient in Microsoft Office products and video conferencing software
- Excellent verbal and non-verbal communication skills

How to Stand Out (Preferred Qualifications):
- Experience in credit union or financial institution banking
- Familiarity with CRM and Glia software

Hashtags:
#FinancialServices #CareerDevelopment #CompetitiveCompensation #WorkLifeBalance #Innovation

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.