Employer Industry: Customer Service and Membership Engagement

Why consider this job opportunity:
- Starting hourly wage of $18.50 per hour plus commission
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Workplace flexibility with Headquarters, Remote Work-from-Home, and Hybrid/In-Office options
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust insurance coverage options including Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Complimentary membership and store discounts for employees

What to Expect (Job Responsibilities):
- Engage with members for past due payments through outbound calls
- Renew memberships that are about to expire
- Build meaningful relationships through clear and confident communication
- Follow up with customers to fulfill their needs and promises
- Participate in outbound campaigns to support business objectives while aligning with the company's core values

What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior experience in an Outbound Sales or Customer Engagement role is a plus
- Excellent organizational and time management skills
- Strong interpersonal skills with the ability to establish rapport quickly
- Ability to pass and maintain a Producer Property and Casualty License; paid training provided

How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role
- Demonstrated ability to employ patience, empathy, and strong listening skills
- Passion for providing exceptional customer experiences
- Proven track record of effective problem-solving abilities

#CustomerService #MembershipEngagement #SalesOpportunities #RemoteWork #CareerGrowth

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