Employer Industry: Membership Services for Firearm Safety and Training

Why consider this job opportunity:
- Starting hourly wage of $18.50 per hour plus commission
- 23 days of personal time off, 8 company holidays, and a paid day of volunteer service annually
- Workplace flexibility with options for remote work-from-home and hybrid/in-office arrangements
- Personal protection, fitness, and home office reimbursement program ($500 annually)
- Robust insurance coverage options including medical, dental, vision, and life insurance
- Complimentary membership and store discounts for employees

What to Expect (Job Responsibilities):
- Engage with members for past due payments and renew memberships approaching expiration
- Conduct engaging conversations while providing clear and confident communication over the phone
- Follow up with customers and identify their needs promptly
- Deepen member relationships through effective needs assessments and empathetic communication
- Participate in outbound campaigns to support business objectives and align with company values

What is Required (Qualifications):
- High school diploma or equivalent required; associate’s degree or higher preferred
- Prior experience in an outbound sales or customer engagement role is a plus
- Excellent organizational and time management skills
- Ability to prioritize multiple tasks and demonstrate relentless follow-through
- Strong interpersonal skills with a passion for customer satisfaction and effective communication

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales roles within a related industry
- Demonstrated ability to build rapport quickly with customers
- Proven track record of problem-solving and addressing customer needs effectively
- Ability to maintain a Producer Property and Casualty License; paid training is provided
- Commitment to the core values of the employer

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