HealthEquity

Member Service Specialist I


Pay$17.00 / hour
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 6991
      Employer Industry: Health and Wellness

      Why Consider this Job Opportunity:
      - Salary up to $17.00 / hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely anywhere within specific states
      - Full range of benefits including medical, dental, vision, and more
      - Performance-based incentives as part of the total compensation package
      - Supportive and inclusive work environment

      What to Expect (Job Responsibilities):
      - Research and respond to customer inquiries regarding spending account products
      - Provide accurate information to customers in accordance with inquiry accuracy standards
      - Educate customers on various HealthEquity products and claims processing procedures
      - Serve as a customer advocate by identifying underlying customer needs
      - Assist and educate Health Guides through complex spending account issues

      What is Required (Qualifications):
      - High school diploma or equivalency
      - Must be 18 years of age or older
      - One to two years of customer service experience is a plus
      - Proven PC navigation and data entry skills
      - Strong oral and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare-related service
      - Strong problem-solving and decision-making skills

      #HealthandWellness #RemoteWork #CareerAdvancement #CompetitivePay #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      HealthEquity empowers Americans to connect health and wealth by providing health savings accounts (HSAs) and offering a true total solution for benefits.