Liberty Dental Plan

Member Services Rep (FL/EST)


Pay$16.00 - $21.00 / hour
LocationTampa/Florida
Employment typeOther

This job is now closed

  • Job Description

      Req#: 171205
      Employer Industry: Dental Insurance Provider

      Why Consider this Job Opportunity:
      - Salary up to $21.00 hourly
      - Opportunity for career advancement and growth within the organization
      - Remote work option available for employees located in Florida, Ohio, or West Virginia
      - Competitive benefits package including medical, dental, vision, and retirement options
      - Supportive and inclusive work environment
      - Professional development opportunities and tuition reimbursement

      What to Expect (Job Responsibilities):
      - Answering 80+ calls per day and responding to email communications within 24 hours
      - Conducting outbound calls and campaigns as directed
      - Documenting all customer transactions accurately in the host system
      - Adhering to scheduled shifts for optimal phone coverage
      - Following safety guidelines and information security policies

      What is Required (Qualifications):
      - High School diploma or equivalent
      - Minimum 2 years of experience in customer service, call center, or healthcare
      - Excellent listening and communication skills in English
      - Knowledge of dental terminology and practices
      - Proficiency in Microsoft Office and minimum typing speed of 40 WPM

      How to Stand Out (Preferred Qualifications):
      - Fluency in English and Spanish or Russian
      - Experience in healthcare or dental field

      #CustomerService #HealthcareIndustry #RemoteWork #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      LIBERTY Dental Plan is a MANAGED DENTAL CARE BENEFITS ADMINISTRATOR that specializes in government-sponsored programs, provides carve-outs to health plans, and arranges for the delivery of cost-effective, quality dental care services by using one of the largest and most credentialed dental networks. Our goal is to improve the quality of our partners'​ dental programs and improve the overall health of their members.