Employer Industry: Credit Union

Why consider this job opportunity:
- Competitive salary based on qualifications and geographical location, with potential earnings up to $53,251
- Bonus/incentives for all regular employees
- Comprehensive benefits including 401(k) with 8% company contribution and medical, dental, and vision insurance for employees and dependents paid at 80%
- Paid time off (PTO) and paid sabbaticals, along with tuition reimbursement
- Supportive corporate culture emphasizing work-life balance, diversity, and employee engagement
- Opportunities for career growth within one of the top credit unions in the country

What to Expect (Job Responsibilities):
- Respond to member inquiries via phone, providing information on credit union membership, products, and services
- Process basic non-cash financial transactions and account maintenance requests
- Handle internet and mobile banking inquiries, ensuring timely resolution of member concerns
- Generate interest in credit union products and services, making appropriate referrals
- Document member interactions accurately in the Customer Relationship Management system

What is Required (Qualifications):
- 1 to 2 years of experience in a Call Center, Teller, or Retail environment
- High school diploma, GED, or equivalent
- Strong written and verbal communication skills in English
- Basic math skills and proficiency in Windows-based applications, including Outlook, Word, Excel, and Zoom
- Ability to actively listen and effectively communicate with members

How to Stand Out (Preferred Qualifications):
- Experience with Customer Relationship Management (CRM) systems
- Demonstrated ability to work effectively in a high-volume environment
- Familiarity with financial products and services offered by credit unions

#CreditUnion #CustomerService #CareerGrowth #CompetitiveBenefits #WorkLifeBalance

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