About this role:

Wells Fargo is seeking a Director of Settlement Operations as part of Merchant Services. You will be responsible for developing, implementing, executing / overseeing business initiatives and programs for Merchant Servicing Settlement Operations functions.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Develop and execute short- and long-term strategy for the Merchants Settlement Operations function including requirements definition and ongoing management of tools/applications, process and approach and ongoing effectiveness.

• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes.

• Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency.

• Lead the team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate.

• Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities.

• Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives.

• Manage allocation of people and financial resources for Business Execution.

• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4 years of management experience

Desired Qualifications:

• 6+ years of Merchant Settlement Operations strategy development, execution, and ongoing management of large-scale settlement operations

• Previous experience leading diverse operational teams of 50 or more

• Previous experience building organizations and teams from the ground up

• Merchant Services Industry experience

• Ability to create executive level decks highlighting trends and areas of opportunity.

• Vendor Management Experience

• Project Management

• Contract Negotiation Skills

• Third Party Vendor Management Program Awareness

Job Expectations:

• Ability to travel up to 20% of the time

• This position offers a hybrid work schedule

This position is not eligible for Visa sponsorship.

Posting Location(s):

800 S Jordan Creek Parkway - West De Moines, Iowa 50266

1100 Abernathy Rd - Atlanta, Georgia 30328

8740 Research Drive - Charlotte, North Carolina 28262

1525 W W T Harris Blvd – Charlotte, North Carolina 28262

2975 Regent Blvd - Irving, Texas 75063

2222 W Rose Garden Ln - Phoenix, Arizona 85027

Required locations listed above.

Pay Range:

Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long – term incentive awards.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

Pay Range

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.