Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,[BS1] and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Job Description:

Key Skills -

• Required Skills Deep Technical understanding of Microsoft SCCM (OSD, Site Administration, Patching, SW Deployment).

• Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019.

• Deep Technical understanding of Microsoft SCCM with Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc). Experience of Windows Modern Management (Intune, Autopilot, Windows Virtual Desktop, etc)Desktop/laptop or server Hardware knowledge and mgmt in enterprise environment.

• Experience in automation.Scripting skills with powershell, Experience designing technical solutions to meet complex business requirements.

• Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etcGood to have skills

• Knowledge on Microsoft technologies

• Desktop/Laptop Hardware Knowledge and Management in an enterprise environment (i.e. driver, firmware, bios management).

• Understanding of Agile principles and how to apply them.

• Infrastructure systems including experience with Jira.

• Key responsibilities*The core responsibilities of this position include:

• Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large.

• Ensure that we meet the business expectations of high availability, performance, and overall user experience.

• Sustain existing systems by providing level-3 support to help investigate and identify root cause for escalated issues.

• Create, review, maintain and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them. Dissemination of knowledge amongst peers and partnering support teams.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.