T-Mobile

Mobile Expert, Virtual Retail | Overland Park, KS | On-Site Position


PayCompetitive
LocationOverland Park/Kansas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ257455
      Employer Industry: Telecommunications

      Why Consider this Job Opportunity:
      - Base compensation plan and generous attainable bonus plan
      - Opportunity for career growth and advancement within the company
      - Chance to be part of a team that values excellent customer service and loyalty
      - Access to training on new skills, products, and processes
      - Utilization of digital tools in interactions and onboarding
      - Ability to provide a best-in-class customer experience and build customer loyalty

      What to Expect (Job Responsibilities):
      - Sell and serve customers, providing an exceptional customer experience and building loyalty
      - Consistently train on T-Mobile experiences, new skills and processes, knowledge of systems, new products, and reference resources
      - Utilize sales skills in new customer acquisition, with a focus on results-oriented drive and confidence for success
      - Use digital tools in interactions and onboarding
      - Troubleshoot and multitask between Windows systems, with knowledge of IoT and computer hardware proficiency

      What is Required (Qualifications):
      - High School Diploma/GED
      - Less than 2 years of customer service and/or sales experience, preferably in a retail environment
      - Customer acquisition sales skills, with a competitive drive and confidence for success
      - Troubleshooting and multitasking abilities, with knowledge of IoT and computer hardware proficiency
      - Provide superior customer service, building loyalty and customer satisfaction

      How to Stand Out (Preferred Qualifications):
      - None provided

      #Telecommunications #CustomerService #Sales #CareerGrowth #DigitalTools
  • About the company