Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. It’s comprised of four teams, from Lending Support and Client Experience to Closing and Post Closing. Each team is diverse and exciting, and allows an enthusiastic candidate the chance to experience different aspects of the loan process.

But that’s not all: our ideal team member would also take elite client service seriously and tackle every day with a multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality.

WHAT YOU WILL BE DOING

• Complete Post Closing Audit checklist to verify loan documents are complete and accurate
• Verify data is consistent between final closing documents and system
• Identify and record purchase loan conditions in system
• Perform full TRID review
• Prepare collateral package to meet warehouse bank requirements
• Work with correspondents and internal resolution teams to get any necessary corrections to closing and collateral documents
• Respond to email and phone inquiry from correspondents on the status of their loans
• Maintain post-closing SLAs

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High School Diploma or Equivalent
• Effective communication skills
• Good organization skills and the ability to prioritize independently
• Ability to multi-task and be flexible to help others when needed
• Excellent client service skills, conflict resolution and creative thinking
• Task driven and self-motivated
• Great attention to detail even when faced with a deadline
• Willingness to learn and ability to adapt to change
• Full-time onsite attendance required

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.